<b>Customer service, Callcenter, Support</b> Swindon

Job Description
New Business Sales Advisor Jobs in Andover at Stannah – Join Our Team!

We have an exciting opportunity for a New Business Sales Advisor to join Stannah, based at Andover.

This job will involve being the first point of contact for customers enquiring about Stannah stairlifts or homelifts, supporting them with empathy, professionalism and clear information.

As the New Business Sales Advisor, you will work Monday to Friday 8:30–18:00 and Saturday 9:00–17:00,  training in the office, with hybrid working opportunities after a successful training period. This job is a permanent contract.

This is a great opportunity for someone who loves helping customers, enjoys problem-solving, and thrives in a supportive, customer-focused environment.

To be successful as the New Business Sales Advisor, it is essential that you have strong communication skills and a caring, helpful approach to customer conversations. Experience in customer service, sales support or handling sensitive enquiries would be desirable.

New Business Sales Advisor Responsibilities:

Handling inbound customer enquiries via phone, email and web forms

Conducting detailed fact-finding to understand customer needs

Advising whether Stannah can help and booking appointments for Sales Consultants

Capturing accurate information within internal systems

Liaising with Sales Consultants and managing their appointment diaries efficiently

Sending brochures and following up on customer enquiries to convert to appointments

Maintaining ongoing contact with enquiring customers to maximise conversions

Please see the full job description here: 

Qualifications
New Business Sales Advisor Requirements:

Confident written and verbal communication skills

Empathetic, caring approach to customer conversations and sales

Strong listening skills and a desire to help customers find the right solution

Ability to influence and guide customers toward the best option

Enjoy working collaboratively in a team environment

Willingness to learn, train and understand technical product details

Additional Information
If you have previous experience working as a New Business Sales Advisor or similar customer service or sales support role, and are looking for a New Business Sales Advisor job in Andover, please click the "apply now" button or contact us for further information.

Benefits Include:

Market Aligned Salary, paid on a monthly basis

Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits

25 days holiday, plus bank holidays

Holiday scheme to buy extra days’ annual leave

Pension Scheme. Matched contribution/salary sacrifice

SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more

Life Assurance Scheme

Long Service award scheme, with holiday benefit

Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more

Employee Assistance Programme. A workplace initiative to support and enhance well-being

Enhanced maternity and paternity provision

#HA

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! 

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.

PandoLogic. Keywords: Business Consultant, Location: Andover, ENG - SP10 4HB