Salary: £28,000 OTE £33,000
Hours: Monday–Friday, 8am–6pm (1 in 5) Saturday 8am-1pm
Why you’ll love this role
* Enhanced Holiday Entitlement
* Maternity, Paternity and Adoption Pay
* Pension Scheme
* Performance Based Bonus
* Company Car Scheme
* Prestige brand with a strong reputation
* Supportive team environment where your development actually matters
* A genuinely exciting opportunity to progress within a busy aftersales department
What you’ll be doing (and doing brilliantly)
* Welcoming customers at the service desk / service reception, building rapport and making their experience effortless
* Booking vehicles in for servicing, maintenance and repairs while maximising workshop efficiency
* Identifying opportunities to upsell value-adding services, labour and products
* Keeping customers updated throughout the day and ensuring excellent communication
* Arranging courtesy cars or alternative transport where needed
* Working closely with the Workshop Controller and Technicians to keep workflow on track
* Clearly explaining work carried out, pricing, and recommendations
What we’re looking for
* Previous experience as a Service Advisor, Aftersales Advisor, Service Receptionist or Service Consultant — main dealer or quality independent
* Someone who genuinely enjoys helping people (and has the personality to prove it)
* Confident communicator on the phone and face-to-face
* Strong admin and IT skills — organised, accurate, able to prioritise
* A proactive attitude and the ability to stay calm in a fast-paced environment
Sound like you?
If you're an experienced Automotive Service Advisor / Aftersales Advisor looking to join a successful, growing dealership in Ripon, hit APPLY today — we’d love to speak with you
Salary description
£28000.00 - £33000.00 per year