<b>Customer service, Callcenter, Support</b> Southend-on-Sea

Job Title: Office Manager

Location: London (Liverpool Street)

At Bionic, we make it radically easier for small businesses to sort their essentials—insurance, energy, finance, and more. Behind that mission is a high-performing, fast-moving team… and that only works when the environment around them runs flawlessly.

That’s where you come in.

The role

We’re looking for an energetic, organised, and proactive Office Manager to keep the engine running day-to-day. This is a hands-on role at the centre of our business ideal for someone who wants to take ownership and build a strong foundation in office management.

If you’re the kind of person who spots what needs doing before anyone asks, you’ll thrive here.

In this pivotal role, you’ll be the heartbeat of our London office environment, making sure everything runs like clockwork. From managing supplies and liaising with building management to coordinating internal events, you’ll play a key role in shaping a workplace where our talented team can thrive. You’ll also be a friendly first point of contact for visitors and new joiners, and a driving force behind a smooth, collaborative, and future-ready office.

Key responsibilities

Office Management (your core focus)

* Own the day-to-day running of the office - making sure everything just works

* Manage supplies, deliveries, post, and supplier relationships

* Keep meeting rooms and shared spaces consistently organised and ready to go

* Support onboarding for new starters - creating a great first day experience and office awareness

* Support coordination of office events, team days, and socials

* Be the go-to person for “how things work”

Front of House

* Welcome visitors and create a professional, friendly first impression

* Manage reception and help deliver a great in-office experience for the team

Business Support

* Jump in on ad hoc tasks across teams - no two days will look the same

* Spot inefficiencies and proactively improve how things are done

* Support internal coordination and keep things moving

About you

You’ll have proven experience in office management or a similar administrative role within a fast-paced, high-growth environment. You’ll also be able to demonstrate:

* Strong organisational and multitasking skills, with the ability to prioritise and manage multiple responsibilities simultaneously.

* Experience managing supplier and vendor relationships, including negotiating contracts and ensuring service delivery.

* Knowledge of health & safety regulations and compliance, including property management and workplace risk assessments.

* Familiarity with facility operations, including liaising with building management and coordinating maintenance or repairs.

* Strong interpersonal and communication skills, with a welcoming and approachable manner for interacting with employees, stakeholders, and visitors.

* Proficiency in office software tools (e.g. Microsoft Office, Teams etc)

Benefits

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.

Enhance your health & wellbeing 🌱

* Private healthcare cover

* Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies

* Eyecare scheme

Taking time away from work 🏖️

* 25 days annual leave (3 to be taken over Christmas shut down period) plus the 8 UK bank holidays, increasing with tenure

* 1 paid family/religious day of leave per year - following successful probation period

* 1 paid charity volunteering day per year

* Option to buy/sell up to an additional 3 days leave per year

Family matters: for the special moments 🏠

* Enhanced maternity, paternity or shared parental leave

* 2 days off for your wedding upon joining, and up to 5 days after 2 years' service

* Flexible working options & a hybrid work approach

Financial wellbeing 💸

* Auto-enrolled salary sacrifice pension scheme

* Life assurance

* Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure

* Cycle to work scheme

Recognition 🌟

* Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success

* Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition

* Long service awards

About Bionic Group

Bionic has over 550 people working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration, creativity and fun! We’re one team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards and show up every day to be the best version of ourselves.

Working at Bionic means provides you many opportunities to advance your career, with incredible progression, recognition, and reward