Location: Hybrid working – Birmingham office at least 1 day per week
Contract: Fixed-term contract for 18 months for a short-term project or piece of work
Hours: Full-time (37 hours per week)
Salary: c. £49,000 per annum
Grade: 12
Job Req: ICT71 and ICT75
The role:
As a Senior Business Analyst, you will be working on large transformation programmes, supporting the Gambling Commission’s (the Commission) Corporate Strategy and Business Plan. You’ll be working on a Corporate Systems Programme delivering transformation across Finance and HR.
You will analyse current processes, design improved future state, support data migration, and contribute to procurement activity. You will ensure systems, data structures and processes are robust, secure, compliant and aligned with the Commission’s statutory duties.
You will work with a range of stakeholders across the Commission and external suppliers to help shape new processes and systems.
Our offer to you:
- Civil Service Pension, with 28.97% employer contribution
- 26 days’ holiday, rising to 29 days after two years’ service (pro rata)
- Holiday purchase scheme (option to buy up to five extra days annual leave)
- Flexible working & family friendly policies including compressed hours
- Ergonomic, fully accessible office, very close to Birmingham New Street Station
- Open, collaborative and people-focused culture
Your responsibilities:
You will:
- Identify and manage stakeholder relationships at all levels, both internally and externally, with the ability to lead and influence to support critical delivery decisions.
- Co-ordinate and lead on the elicitation and evaluation of requirements against the present state (where we are) and the target state (where we want to be) and identify opportunities to develop successful business requirements as well as cultivate stakeholder relationships needed to make the transition. Be responsible for identifying areas of improvement, exploring feasible options, analysing the effects of change and defining success measures.
- Document conceptual models to support strategic planning and decision making.
- Proactively undertake research and analysis to understand how a business area works, considering the people, organisation, processes, information, data and technology.
- Be accountable for defining and assuring analysis artefacts.
- Effectively work with external suppliers and technical teams to ensure new systems meet user, business and technical needs, and are aligned with organisational goals.
- Proactively identify and resolve issues, influence stakeholders and manage relationships effectively.
- Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to system functionality.
- Support data migration strategies for new systems, analysing data requirements to ensure they align with user, business and technical needs.
- Translate analysis artefacts to support procurement processes.
- Support project team resources and the wider analysis community with learning and development to embed good analysis practice, providing coaching and mentoring.
What we’re looking for:
Essential criteria:
- Direct experience of working on Finance and/or HR system implementation projects in a dynamic and fast-paced environment.
- Experienced in leading and engaging others (individuals and teams) to quickly deliver on requirements. Holding others to account for their responsibilities.
- Excellent communication and presentational skills, with the ability to articulate complex information to a varied audience, building trust, managing expectations, influencing at all levels and leading autonomously.
- A solution-orientated mindset with the ability to work at an accurate pace and cope with ambiguity.
- Understand the need to collaborate and ‘join the dots’ as needed across multiple projects.
Desirable criteria:
- Knowledge of project and programme management methodologies (APM, MSP etc)
- Previous experience working in a Regulatory or Governmental organisation.
- Lean Six Sigma certification.
Your application:
We value diversity in our workplace and are committed to a culture where each individual is engaged and feels that their contribution is valued and respected. We welcome all applications from candidates who meet the minimum requirements for the role.
To apply for this position, please see the Gambling Commission careers website.
The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Please see our candidate guidance for more information on appropriate and inappropriate use.
The closing date for this role is midnight on Sunday 14th June 2026.
Interviews are expected to be held the week commencing Monday 29th June 2026.
Please ensure you have the right to work in the UK before applying, as we are unable to provide visa sponsorship.
About us:
The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.
We regulate various forms of gambling, including casinos, bingo, sports betting, and lotteries, and issue licenses to operators. We are committed to ensuring a safe and responsible gambling environment, promoting transparency, and enforcing compliance with legal standards to maintain public trust in the industry.
Please apply if you want to be part of an organisation that is a force for good
Salary description
£49000.00 - £49000.00 per year