Location: Crawley
Salary: £60,000 - 70,000
Working with a growing and well-respected HVAC Contractor based in Sussex, with a national presence. Been operational for over 12 years and seen growth year on year, currently turn over £10 million, and have plans to reach £13m. Due to operational growth and plans, they're seeking an experienced HVAC Service Manager to support the business's growth.
Day-to-day, the HVAC Service Manager will be responsible for overseeing the day-to-day service and maintenance operations across the company's client base, working from the company's Crawley office. Managing a team of 23 engineers, alongside a network of 12 approved engineers, you will ensure all service activities are delivered efficiently, safely and to a consistently high standard.
You will be responsible for driving engineer performance, productivity and service quality, ensuring customer satisfaction and contractual requirements are met. The role will also involve maintaining and developing strong client relationships, identifying opportunities for remedial works and contract extensions, and continually improving operational processes to support the ongoing growth of the business.
Position Requirements
Proven Service Management experience
HVAC Technical background
Proven client-facing / customer service experience
Leadership skills
Experience of service and maintenance contract framework and negotiations.
Based within an hour of Crawley
Position Remuneration
£60,000 - 70,000
Bonus scheme based on personal and company performance
Company car or car allowance
25 days holiday bank holiday
Pension
Career progressionBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
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Salary description
£60000.00 - £70000.00 per year