You'll manage a caseload of participants, guiding them throughout their journey to employment. Acting as a coach, mentor, and trusted point of contact, you will build strong, positive relationships while motivating, challenging, and encouraging individuals to reach their full potential.
Our ideal candidate will have:
* Excellent customer service and communication skills
* A target-driven mindset with a motivational and encouraging approach
* The initiative and confidence to seek solutions to challenges
* The ability to work effectively under pressure with minimal day to day supervision
While experience is valued, we are not necessarily looking for someone who ticks every box. What matters most is your ability to deliver first class customer service, aligned with our overarching mission to empower lives and improve communities.
This is a highly rewarding role that will allow you to use your existing skills to support others in building a better future, while also giving us the opportunity to grow and improve through your unique experiences.
In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
There’s also the opportunity to progress your career within the Seetec Group.
Interested? There’s an easy to apply route below to upload your CV!
If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
Location: This is an office-based role, working in St Austell and Liskeard
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Closing Date: 21 July 2026
Skills and Experience
Essential
* Fully IT literate, with the ability to use a range of Microsoft Office programmes
* Proven ability to work effectively in a target‑driven environment
* A strong track record of delivering services in line with contractual and quality standards
Desirable
* An understanding of the employability and recruitment industries.
* Experience of working with people in the provision of ‘information, advice & guidance’
* A full driving licence, or the ability to travel effectively using public transport, is required
Salary description
£26500.00 - £29545.00 per year