At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.
Why join us?
Our vision - we are building the worlds most admired and compelling brand ecosystem
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our values:
Think without limits - Think, think fast, think fearlessly
Own it and back yourself - Own the basics, own your role and own the results
Be relevant - Relevant to our people, our partners and the planet
Are you ready to join the Fearless?
Please note, this role is based 5 days a week onsite at our Shirebrook HQ
- Supporting the HR Business Partners through the provision of generalist, proactive support on a range of employee relations issues
- Providing an efficient service for employees requiring guidance, help and advice in respect of Company policies and procedures and Employment legislation
- Creating a positive employee relations approach; supporting, coaching and upskilling Managers to fulfil their people management responsibilities
- Providing operational support and advice on employee relations matters; such as disciplinary, grievance, appeals.
- Supporting with redundancy consultation processes and TUPE when necessary.
- Proactively dealing with absence management; assisting with the identification and resolution of problematic cases and long-term sickness issues, monitoring KPIs and trends to propose preventive measures
- Managing an allocated employee relations case load
- Assisting the team to support departments/teams through organisational change and embedding new structures and processes where required
- Maintain employment legislation knowledge to provide sound guidance and expertise to management.
- Working with the Management team to drive performance on key people metrics
- Proven track record in a similar ER/HR role
- Experience of handling ER cases including disciplinary and grievance, appeals, absence management and redundancy
- Up to date knowledge of employment legislation including GDPR
- High level of discretion and confidentiality
- Resilient, flexible, assertive, and confident in approach
- Effective communication and interpersonal skills
- Ability to work under pressure and to deadlines
- Ability to manage and prioritise a busy and varied workload
- Excellent stakeholder, people and change management skills
- Good analytical and systems skills
- Customer focused approach
- Problem solving ability in a fast-paced business
Along with your benefits package we also offer a wide range of perks for our colleagues:
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link below to find out more.
Employee Welfare
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.