The Role
Senior Account Handler joining an expanding corporate team in Glasgow, working across sectors including Construction, Manufacturing, Hospitality & Leisure, and Care. Working alongside Account Executives supporting both existing clients and new business.
The Company
A global insurance broker focused on helping clients manage risk with confidence. Built around a client-centric culture of teamwork, integrity, and data-driven decision making.
Key Responsibilities
- Prepare documentation for new clients, capturing insurance requirements accurately
- Obtain renewal terms, research market alternatives, and prepare client presentations
- Coordinate renewals and mid-term adjustments, keeping systems updated
- Manage insurer queries — confirming cover, processing policies, chasing documentation
- Review insurer policy docs for accuracy before client delivery
- Handle account queries and credit control, escalating where needed
- Apply regulatory and compliance requirements across client work
What They're Looking For
- Experience in larger commercial/corporate insurance across multiple classes
- Cert CII preferred; progress toward Dip CII or ACII a bonus
- Strong client service and relationship-building skills
- Organised, detail-oriented, and proactive
- Comfortable working within a regulated, target-driven framework
- Solid Microsoft Office proficiency
- UK work eligibility
Benefits Highlights
- 25+ days holiday plus bank holidays (option to buy more)
- Defined contribution pension with employer contributions
- 4x salary life insurance (top-up to 10x available)
- Income protection up to 50% of salary
- Health cash plan or private medical insurance
- Employee stock purchase and share incentive plans
- Three paid volunteering days
- Discounted gym membership (3,000+ gyms)
- Critical illness cover