Jobs in Redcliffe

Private Medical Secretary

Part-Time | 3 Days Per Week | £42,000 - £46,000 Pro Rota

An exciting opportunity has arisen for an experienced and highly professional Private Medical Secretary to join a prestigious private healthcare practice. This is a pivotal role supporting a busy private clinician, ensuring patients receive an exceptional level of service while managing a varied and fast-paced workload.

We are looking for an organised, proactive, and polished individual who thrives in a patient-focused environment and takes pride in delivering outstanding administrative support. This role would suit someone with previous private healthcare or medical secretarial experience who enjoys coordinating complex patient journeys and acting as the key liaison between patients, consultants, and healthcare providers.

Key Responsibilities

Managing a busy appointment diary, arranging consultations, follow-ups, investigations, and specialist referrals.
Acting as the first point of contact for patients, providing a warm, professional, and discreet service at all times.
Coordinating patient pathways from initial enquiry through to treatment and follow-up care.
Preparing and processing medical correspondence, referral letters, reports, and patient documentation with accuracy and attention to detail.
Liaising with consultants, hospitals, laboratories, insurers, and other healthcare professionals to ensure seamless patient care.
Managing a high-volume inbox and responding to patient enquiries efficiently and professionally.
Processing patient payments, invoices, and maintaining accurate patient records.
Supporting compliance and maintaining confidentiality in line with healthcare regulations.
Assisting with the smooth day-to-day running of the practice and ensuring the highest standards of patient care are maintained.
Building strong relationships with patients and healthcare professionals to deliver an exceptional patient experience.About You

Previous experience as a Private Medical Secretary or within private healthcare administration.
Strong understanding of medical terminology and patient administration processes.
Exceptional organisational skills with the ability to manage multiple priorities.
Highly proficient in Microsoft Office and medical practice management systems.
Outstanding communication skills, both written and verbal.
Professional, personable, and confident when dealing with patients and healthcare professionals.
Meticulous attention to detail and a proactive approach to problem-solving.
Ability to handle sensitive and confidential information with discretion.
Passionate about delivering a first-class patient experience.Why Join?

This is an excellent opportunity to join a highly respected private healthcare practice where you will play a key role in supporting both patients and clinicians. The role offers variety, autonomy, and the chance to become an integral part of a professional and friendly team dedicated to providing exceptional patient care.

Salary: £42,000 - £46,000 Pro Rata
Working Pattern: 3 Days Per Week
Location: Private Healthcare Setting

This position would be particularly attractive to experienced Private Medical Secretaries seeking a rewarding part-time opportunity within a prestigious and patient-focused environment.

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website