Job description
About Us: Since PHC (Rainham, Kent) was formed in 1989 we have grown our customer base consistently for 34 consecutive years and now provide in-home servicing for over 74,000 customers across Kent, Sussex, Surrey, South East London & Essex and have completed well in excess of 500,000 in-home services. PHC is now the largest independent vacuum cleaner service centre in the UK.
We are looking for a confident, bright person with an excellent telephone manner to fill the roll of an Office Administrator/Telesales Executive and join our ever-growing team.
Duties will include:
- Contacting existing/previous customers to book them in for an annual service.
- Contacting incoming enquiries via email, phone or social media.
- Assisting field engineers by contacting customers.
- Assisting with the ordering/processing of incoming & outgoing stock.
- Processing orders ready for posting.
The successful applicant will have the following attributes:
- Possess experience in working in a busy office.
- Possess an excellent telephone manner.
- Have an excellent attention to detail.
- Be very confident using a computer.
- Be able to 'think on their feet'.
- Be confident on the telephone.
- Be totally reliable.
We are offering Full Time hours.
Full time hours worked are Monday to Friday 9:30am until 5:30pm with a 30 minute break for lunch. No Bank Holidays or weekends
Salary description
£12.75 - £12.75 per hour