Role: Risk and Due Diligence Analyst
Location: Hybrid (Rainham)
Contract Type: Permanent
Hours: Monday - Friday (37.5 Hours)
Salary: £35,000 - £50,000 per annum
Restore Information Management is the leading UK owned provider of information management services. Specialising in secure document storage, scanning, digital mailrooms, outbound communications and hosting.
Our approach helps organisations protect, transform and access their information seamlessly and efficiently. With a focus on innovation and customer-focused solutions, we help organisations streamline and management their information and communications to stay competitive in today’s fast-paced market.
Purpose of the Role
This role is critical to Restore with both customer and supplier facing responsibilities. On the customer side, this role will be responsible for the important task of managing the completion of customer due diligence (CDD) reviews in conjunction with functional leads and subject matter experts across Restore, helping to ensure that we meet our contractual requirements and enhance our reputation for maintaining robust procedures around governance, compliance and ethics. On the supplier side, this role will be responsible for managing supplier risk assessments across Restore, providing greater rigour and responsiveness in support of our efforts to better risk assess our supply chain. The position helps ensure compliance with regulatory, contractual, and internal standards while safeguarding operations and strengthening trust with customers and suppliers.
Key Responsibilities
Complete and maintain customer due diligence questionnaires, ensuring timely and accurate responses evolving into working with PQQ’s and Tender submissions.
Conduct supplier/vendor risk assessments in accordance with documented policies and procedures, including onboarding checks, due diligence through our third party supply chain risk management partner, ongoing monitoring, and remediation follow-ups.
Maintain documentation and audit-ready records for customer and supplier due diligence processes.
Support compliance with relevant regulations, standards, and customer contractual requirements.
Collaborate with procurement, legal, operations, and business units to manage supplier risks and support customer requirements.
Identify, escalate, and track remediation of potential compliance or operational risks.
Assist in developing and improving due diligence and supplier risk frameworks, policies, and procedures.
Contribute to internal and external audits as needed.
Assist in developing a knowledge library in order to improve the consistency and efficiency of our responses to customer due diligence requests.Essential Criteria:
Strong analytical skills with the ability to assess risks and recommend mitigation strategies.
Excellent attention to detail and record-keeping skills.
Strong communication skills, with the ability to liaise confidently with customers, suppliers, and internal teams.
Ability to manage multiple requests, questionnaires, and assessments simultaneously.
Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with risk/compliance tools is a plus.
Prolonged periods of using Display Equipment
Prolonged periods of sitting
About The Company
At Restore Information Management, we help organisations protect, manage and access their information with confidence. As the UK's largest independently owned Information Management company, we support over 6,300 customers with secure physical and digital information solutions.
With over 30 years of expertise, industry-leading facilities and a customer-first approach, we're trusted to deliver exceptional service and go the extra mile to solve our customers' challenges. Join us and be part of a business where your contribution truly makes a difference.
What We Can Offer You:
Life assurance
Annual leave entitlement (starting with 20 – 25 days + bank holidays)
Contributory pension scheme
Share save scheme
Paid volunteer day
Long service recognition
Eyecare voucher
Retail discounts
Family leave
Employee assistance programme We welcome applications from people of all backgrounds and abilities. Reasonable adjustments can be provided throughout the recruitment process and in the workplace. If you require this advert or application process in a different format, or need any adjustments, please let us know, we’re here to support you.
As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so
Salary description
£35000.00 - £50000.00 per year