We are one of the UK`s most dynamic fleet management and rental companies, and we are thinking bigger than ever before. We are taking on new challenges, expanding and finding new ways to deliver the best value. You could be part of this adventure.
Constantly innovating, the Global team is talented, diverse and hard working. It’s a high-octane performance led culture where we have fun. If you share our values, want to be challenged, get support for your professional growth and be well rewarded, you will fit right in!
What you will do…
* Support the Account Manager in the management of customer accounts, anticipating customer requirements, meeting expectations and building effective relationships in order to grow the Global rental fleet business, with a specific focus on daily rentals.
* Proactive customer management and contact at all levels, delivering high levels of customer service and cultivating profitable long-term relationships with corporate rental customers and drivers.
* Ensuring that Global’s rental volume increases in line with the company objective whilst providing customers with outstanding service and business solutions, and to fully realise the potential of the Global’s range of products and services.
How you will do it…
* Operating as a day to day point of contact and support an Account Manager in the running of allocated account(s)
* Building and maintaining strong, long-lasting customer relationships
* Timely and successful delivery of solutions according to customer needs and objectives contributing to the delivery of ‘extraordinary fleet solutions’
* Generating customer reports in line with agreed timescales
* Managing customer inbox(s)
* Identification and provision of additional value added services to customers
* Contributing to efficient vehicle availability and utilisation – presentation to customers, stock levels, new models, specification changes and pricing
* General administration and fleet management as required by allocated account(s)
* Participating in ongoing training / vehicle knowledge sessions
What do you need to be successful…
* Successful track record in similar role, fleet knowledge is ideal but not required
* Methodical and process driven
* High levels of attention to detail and accuracy
* Work well under pressure especially during peak periods
* Good numeracy & literacy skills
* Good IT skills, including an understanding of Microsoft packages. Must have excellent Excel skills
* Proven communication skills to both internal and external stakeholders
* Strong organisation skills to effectively manage and prioritise workload
And in return …
As an Account Executive at Global, your will receive a competitive salary and package. There is open communication with management, and many opportunities to showcase your ideas to our shareholders and owners.
You will also have the opportunity to take part in the Company bonus scheme and enjoy benefits such as a Company Car.
Be part of our success: apply today!
Job Types: Full-time
Salary description
£27000.00 - £27000.00 per year