This is a fast-paced administrative position where you'll play a vital role in ensuring candidates complete the necessary compliance and vetting requirements while delivering excellent service to clients, suppliers, and candidates. The successful candidate will support a range of compliance activities, manage candidate documentation and screening processes, and help maintain high service standards during this peak period. If you enjoy problem-solving, managing multiple priorities, and providing outstanding customer service, we'd love to hear from you.
Key Responsibilities
As a Compliance Administrator, you will:
* Communicate with clients, candidates, and managers to provide excellent levels of service.
* Coordinate and manage employment screening and compliance checks.
* Maintain accurate manual and electronic records.
* Update and manage data within internal systems and spreadsheets.
* Respond promptly and professionally to client and candidate enquiries.
* Handle confidential information with discretion and professionalism.
* Identify and resolve issues, escalating where appropriate.
What We're Looking For
We are seeking a highly organised individual with excellent communication skills and a proactive approach to problem-solving. The successful candidate will be able to:
* Communicate confidently and professionally, both verbally and in writing.
* Build positive relationships and deliver excellent customer service.
* Demonstrate a professional and courteous telephone manner.
* Manage their workload effectively, prioritising tasks and meeting deadlines.
* Maintain a high level of accuracy and attention to detail.
* Work collaboratively as part of a team while also using their own initiative.
* Approach challenges with a positive, solution-focused mindset.
* Accurately manage and maintain records and data.
Experience That Would Be Beneficial
While not essential, the following experience would be advantageous:
* Previous administration experience within a busy service or customer-focused environment.
* Experience providing customer service and building client or stakeholder relationships.
* Experience working to deadlines and managing multiple priorities.
* Experience with accurate data entry and record management.
Personal Attributes
We're looking for someone who is:
* Self-motivated and proactive
* Collaborative and supportive
* Flexible and adaptable
* Diplomatic yet assertive
* Highly organised and efficient
* Committed to delivering excellent service
* Able to maintain confidentiality at all times
Why Join Us?
* Gain valuable experience within a professional compliance function.
* Work within a supportive and collaborative team.
* Opportunity to develop compliance and screening expertise
Salary description
£12.71 - £12.71 per hour