Manchester
£35,733
Working pattern: 39 hours per week – 8:00am–4:30pm Monday to Thursday and 8:00am–3:30pm Friday, out of hours cover in line with rota with an out of hours payment, paid overtime opportunities available (subject to business need)
Key essentials: Full UK manual driving licence, NVQ level 2 in plumbing or equivalent
Benefits
* All the kit you need ¦Van, Fuel card, Uniform & Tools provided
* Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays
* Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places)
* WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members
* The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
* Wage Stream ¦ You can access savings opportunities and early access to wages
* Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’
What you’ll be doing
* Deliver a high-quality plumbing repairs service across domestic properties, including bathrooms, sinks, taps and drainage systems
* Ensure all work is completed to a high standard of quality, productivity and safety
* Attending and completing all required training, toolbox talks, and e-learning modules
* Communicating professionally and empathetically with customers, colleagues, and local stakeholders
* Carrying out work safely and professionally, ensuring customers’ homes are left clean and secure
* Using PDA/mobile technology to receive, update, and manage repair jobs efficiently
* Producing accurate records, including before-and-after photographs and detailed job notes
What you’ll need
* NVQ Level 2 in Plumbing or equivalent
* Full UK manual driving licence
* A customer-focused approach with pride in delivering high-quality work
* Positive attitude with a willingness to learn and support colleagues
* Reliable, professional, and committed to safe working practices
* Good communication skills and the ability to build positive relationships with customers and teams
What we need from you
* A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
* A passion to advocate on behalf of people and communities
* A commitment to work in partnership with others for the benefit of Great Places
* A commitment to continuous learning and improvement
* To be professional and work with integrity, inclusivity and respect for diversity
At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
For the purposes of our van fleet insurance, you must have a minimum of 2 years driving experience with a full UK driving licence, be over the age of 21 and complete an on-line driver monitoring Assessment prior to starting your role. If you are under 21 but with 2 years driving experience with a full UK driving licence you would be required to complete an on-line driver monitoring assessment and additional in vehicle assessment prior to starting your role funded by Great Places.
Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to a basic criminal records background check
Salary description
£35733.00 - £35733.00 per year