This is a role suited to someone with at least 2 years’ experience in sales support, customer service, supply chain or a similar target-driven environment, as you will be processing customer orders, managing enquiries and supporting international sales activity.
What’s on offer?
* £32,000 p/a | Permanent position
* Mon – Thu | 8:30am – 5pm
* Friday | 8:30am – 3pm
* Bonus scheme
* 25 days holiday plus bank holidays
* Option to purchase additional holiday after 2 years’ service
* Flexible and hybrid working
* Standard pension
* Company social events
* Monthly pay
What will you be doing as a Sales Administrator?
* Processing customer orders and coordinating them from receipt through to dispatch
* Managing order queries, stock availability and delivery schedules
* Handling customer issues and complaints in a timely manner
* Maintaining customer and distributor records, including contact and account details
* Accurately updating CRM and ERP systems, including Epicor
* Tracking sales activity, enquiries, conversions and order progress
* Acting as the voice of the customer when working with supply chain, technical support and marketing teams
* Supporting the sales team with administrative and customer service activities
* Assisting with integrated, multi-channel marketing campaigns and customer communications
* Generating and following up on new business leads
* Developing product knowledge to support enquiries, recommendations and sales activity
* Helping ensure customer orders and system data are entered correctly first time
What will you need?
* A minimum of 2 years’ experience in sales, sales support, customer service, product management, business development or a similar role
* Experience working in a target-driven and results-focused environment
* Experience in customer service, sales order processing and associated administration
* A track record in customer management or supply chain management within a manufacturing environment
* Sales, customer service or supply chain-related experience or qualifications
* Experience using CRM systems
* Competence using Microsoft Word and Excel
Apply today
Apply today or speak with Jack at KPJ Group for more information between 9:00am – 5:00pm Monday – Friday.
KPJ Group are a specialist Recruitment Consultancy with more than 50 years of experience delivering staffing solutions. We treat each application with a high degree of care however due to the high volume of applications are sometimes unable to contact all individuals. If you do not hear from us within 5 days of submitting your application, please assume that unfortunately you have not been shortlisted
Salary description
£32000.00 - £32000.00 per year