Hours of work will be 10pm to 6am Monday to Friday.
This is a fixed term opportunity as the night shift will be in operation until the end of the year. (Week 52)
If you are ready to bring your process leadership to a fast-paced, ambitious logistics environment, we would love to hear from you.
About You:
Warehousing and operations will feel like home to you. You are experienced and confident in leading processes, with a proven ability to drive productivity, maintain high operational standards, and ensure excellent service for our customer.
Key Responsibilities:
• Lead operational processes, ensuring they run efficiently and in line with ID Logistics standards and values.
• Maintain strong communication across the operation to support clarity, alignment and smooth workflow.
• Support continuous development of operational practices through coaching, guidance and process‑based feedback.
• Conduct regular process reviews to assess performance, identify improvements and support operational excellence.
• Deliver clear and effective shift briefs that keep colleagues informed of priorities, changes and key information.
• Organise workflow and allocate tasks to ensure service levels and operational targets are met.
• Complete all process‑related administrative activities in line with company policy, including accurate reporting and compliance checks.
• Keep the customer at the centre of operational decisions, ensuring service quality is consistently maintained.
• Drive operational KPI performance by monitoring process efficiency and understanding cost and service impacts.
• Use operational data, trends and forecasts to support short‑ and long‑term planning.
• Take responsibility for Quality Control across dispatch and sortation processes.
• Maintain stock accuracy and product security by ensuring strict adherence to agreed procedures and systems.
• Work collaboratively across departments to ensure aligned processes and strong site performance.
• Keep Health & Safety at the forefront, conducting regular checks and maintaining safe working practices.
• Champion continuous improvement, identifying opportunities to streamline processes and enhance customer outcomes.
Skills & Experience:
To be considered for this opportunity you will need to currently be in a leadership position or have previous leadership experience.
Additionally you will have:
• Experience leading and improving operational processes.
• Previous experience within a warehouse or logistics environment.
• Holds, is working towards, or is willing to study for a Level 3 qualification (or equivalent).
• Experienced in driving performance within a process‑driven, results‑focused environment.
• Demonstrates a process‑first approach, maintaining high standards and consistency.
• Agile and adaptable, with a strong ability to support operational change and new initiatives.
• Communicates clearly and confidently with colleagues, peers, managers and stakeholders.
REF-(phone number removed)
Salary description
£32779.00 - £32779.00 per year