Jobs in New Malden

Repairs Maintenance Planner

Location: Kingston Upon Thames

Rate: Up to £28K

Contract: Permanent

Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors.

We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames.

This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of planned maintenance works.

Key Responsibilities

Scheduling appointments and managing resident diaries.
Planning and coordinating operatives' and contractors' workloads.
Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates.
Raising and updating jobs on internal systems.
Monitoring outstanding works and ensuring jobs are completed within agreed timescales.
Handling incoming calls and emails from residents, clients and contractors.
Supporting supervisors and contract managers with administrative duties.
Maintaining accurate records and ensuring compliance with company procedures.
Assisting the wider administration team with day-to-day office duties.
Delivering excellent customer service and resolving scheduling queries.
Skills & Experience

Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role.
Experience within social housing, property services or construction is highly desirable.
Excellent organisational and time management skills.
Strong communication skills with the ability to liaise with a range of stakeholders.
Ability to prioritise workload and work effectively in a busy environment.
Good IT skills including Microsoft Office and scheduling systems.
Strong attention to detail and a proactive approach to problem-solving.
Customer-focused with a professional telephone manner.
Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer.

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