At Project Better Energy, we’re on a mission to make renewable energy accessible to everyone. We take pride in specialising in all elements of green technology, being the home of Project Solar UK, Project EV, Project CÜRV. Through working together, our goal is to achieve a carbon net-zero, eco-friendly future by providing high-quality products and services.
We’re looking for an experienced and motivated Sales Administration Team Leader to join our growing Project EV division. This is a fantastic opportunity for a passionate leader who thrives in a fast-paced environment and is driven by both people development and performance.
You’ll lead, coach, and inspire a team of Sales Administrators, ensuring they deliver outstanding customer service while consistently achieving KPI targets. Acting as the operational heartbeat of the team, you’ll balance hands-on support with strategic oversight, driving performance, continuous improvement, and a best-in-class customer experience.
Why Project EV?
- Salary £28,000
- Monday to Friday – 40 hours per week
- 25 days holiday plus bank holidays
- Collaborative, supportive and purpose-driven culture
- Clear progression opportunities within a rapidly growing business
Employee Benefits:
- Employee Assistance Programme (EAP) – Confidential support for your wellbeing, including counselling and financial advice.
- MetLife GP24 – Medical support anytime, anywhere
- Exclusive Discount Platform (PowerPerks)– Save on retail, travel, entertainment, and more.
- Cycle to Work Scheme – Stay fit and reduce your carbon footprint while saving on a new bike.
- Learning Management System (LMS) – Access tools and training to support your career progression and personal development.
- Apprenticeship Programmes – Open to all employees looking to upskill or retrain, with tailored pathways to support your long-term development.
- Pension Salary Exchange Pension scheme– Investing in your future with a solid retirement plan Helping you save efficiently for the future.
- Daintree Wealth Management (1-2-1 Financial Guidance) - Support with budgeting, saving, pensions, investments, and long-term planning
- Enhanced Maternity Leave – Supporting you and your family through life’s important moments.
- Free Eye Tests – Keeping your vision and health in focus.
- Private Health Care – Option to have access to comprehensive health coverage for peace of mind (at the employees own expense)
Key Responsibilities:
- Lead, motivate, and develop a high-performing team of Sales Administrators
- Set and track KPIs, ensuring performance targets are met and exceeded
- Coach team members through training, feedback, and development plans
- Manage customer escalations with professionalism and care
- Oversee order processing to ensure accuracy and efficiency
- Produce and analyse sales reports, forecasts, and pipeline data
- Collaborate cross-functionally with sales, marketing, and operations
- Identify and implement process improvements to enhance performance
- Maintain strong industry and product knowledge within the renewables sector
Essential Skills & Experience
- Proven experience leading or supervising a sales, customer service, or contact-centre team
- Strong track record of achieving and exceeding targets
- Confident people leader with excellent coaching and development skills
- Excellent communication and stakeholder management abilities
- Highly organised with strong analytical and problem-solving skills
- Proficient in MS Excel, CRM systems
- Experience with Sage 200 would be advantageous
- Passion for renewable energy and sustainability
- Ability to thrive under pressure in a fast-paced environment
- Hands-on approach with the willingness to support the team when needed
At Project Better Energy, we value diversity of thought, background and experience. We are committed to fair and inclusive recruitment practices and welcome applications from all suitably qualified candidates. All hiring decisions are made on merit and capability