* 35-hour flexible working week
* Hybrid working after onboarding
* 25 days holiday plus bank holidays, increasing with service
* Birthday off
* Monthly £10 e-gift voucher
* Monthly team lunch
* Two fully expensed team socials each year
* Pension contribution
* Dedicated Wellness Wednesday time
* Ongoing training and development with clear progression opportunities
* Opportunity to work with some of the UK's biggest brands
Must have’s
* Positive, proactive attitude with a collaborative approach
* Confident communicator with excellent telephone manner
* Strong organisational and time management skills
* Excellent attention to detail
* Confident using Microsoft Excel and Microsoft Office
* Ability to prioritise workloads and meet deadlines
* Knowledge of social media platforms
* Ability to work from the Cheltenham office 3–4 days per week during onboarding
Nice to have’s
* Previous office administration or project support experience
* Strong customer service background, including hospitality
* Understanding of GDPR and data protection
* Experience with social media campaigns or survey software
* Interest in market research, insight, or consumer behaviour
So, what will you be doing?
Supporting Project Managers with the delivery of research projects from start to finish
Attending client calls and taking notes, with opportunities to lead meetings as you develop
Preparing project documentation, schedules, reports and online forms
Creating engaging participant recruitment campaigns across social media
Managing suppliers, venues and project logistics
Contacting and assessing research participants by phone
Tracking applications and maintaining participant profiles
Keeping project documentation organised, accurate and up to date
Ensuring GDPR compliance and maintaining high data quality standards
Supporting in-person research projects across the UK, including London, Manchester and Birmingham
Helpful extras
* Hybrid working with 2–3 office days per week after onboarding
* Industry-recognised training and accreditations
* Structured career progression into Project Manager
* Employee of the Month recognition
Interested? Send your CV to Ellie at i2i Recruitment today!
Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.
We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful
Salary description
£23000.00 - £25000.00 per year