Permanent, Full-Time
Northampton
£26,500 + bonus
Monday-Friday with weekends on a rota
Training in London (Travel and accommodation provided)
Do you have a retail and customer service background, keen to progress your career?
This is an exciting opportunity to join a successful business with opportunities to develop through the business, utilising your sales and customer service expertise.
You will be responsible for assisting customers face-to-face, over the phone and via email to discuss their requirements and offer effective solutions. You will up-sell additional products and services where possible whilst dealing with enquiries and converting them to orders.
Description of the role:
Dealing with sales enquiries over the phone, via email and face-to-face.
Promoting products and services to both new and existing customers.
Maintaining a clean and tidy environment for all customers and staff.
Completing all administrative duties and providing back-office support.
Working as a team to achieve targets.
About you:
Experience of working within a customer service/sales environment.
Ability to communicate with customers via various channels.
Effective up-selling skills and able to work to targets and SLAs.
IT literate including Microsoft Office with the ability to pick up new systems.
The role will involve some lone working and key holder responsibilities.
Benefits:
Quarterly bonus scheme
Length of service rewards
Discounts and vouchers
If you enjoy working with customers, thrive in a sales-driven environment and are looking for a role with real progression opportunities, we'd love to receive your application
Salary description
£26500.00 - £26500.00 per year