No formal qualifications are required, our client values a strong background in operations or customer-facing environments, direct staff management experience, and a genuine team player. If you are proactive, health-and-safety conscious, and thrive in a busy, team-oriented setting, this role provides an ideal step to lead staff and deliver exceptional resident experiences.
Package
Competitive base salary of £34,000 per annum
Additional earning potential with overtime opportunities
Full-time 37 hours per week Monday to Friday
Permanent role
33 days annual holidays
Training and development
Generous pension scheme
Comprehensive employee support and health and well-being programs
Duties
Direct and line-manage an in-house team of 9 tradespeople and 2 cleaners, taking responsibility for daily task delegation, team performance, and rota coverage.
Maintain strong, clear communication with residents on a daily, face-to-face basis to support their customer journey and resolve day-to-day enquiries promptly.
Oversee general site health, safety, and compliance, conducting regular safety checks and upholding key H&S standards across the property.
Manage in-house, day-to-day minor maintenance and repair tasks while coordinating with third-party subcontractors for larger specialist works.
Complete essential administrative duties, maintaining accurate tracking sheets, operational reporting, and compliance records.
Support emergency response procedures and participate in the Duty Manager rota, maintaining operational continuity across the site.
Requirements
Experience in operations, customer service, or property management with direct experience managing or supervising staff.
Outstanding face-to-face communication skills and a confident, approachable manner when dealing with residents.
A proactive, health-and-safety-conscious mindset with a strong attention to operational compliance and record-keeping.
Practical capability and experience over formal qualifications: reliability, leadership, and drive are what count.Interested? Get in touch today with an up-to-date CV!
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
Salary description
£34000.00 - £34500.00 per year