You'll be joining a fast‑growing organisation undergoing significant global expansion. As part of a developing Billing Operations function, you'll play a key role in strengthening Order‑to‑Cash processes and supporting the company's ability to scale internationally.
Your new role
As a Billing Operations Specialist, you will take ownership of end‑to‑end billing activities across new business, renewals, and amendments. Initially focused on UK transactions, the role will evolve to support a global portfolio. You'll work closely with cross‑functional teams to ensure accurate invoicing, resolve billing issues, and drive improvements across systems and processes.
Key responsibilities
Manage end‑to‑end billing for new deals, renewals, and amendments
Generate accurate, timely invoices aligned with contractual terms
Reconcile billing data across multiple systems and resolve discrepancies
Oversee monthly renewals and validate pricing, terms, and billing schedules
Act as a primary contact for internal teams and customers on billing queries
Work with Sales, Customer Success, Contracts, and Finance to ensure clean deal execution
Highlight upstream data gaps and escalate risks with clear solutions
Support process improvements, workflow standardisation, and system enhancements
Build capability to support multi‑region, multi‑currency billing
Provide additional support during month‑end and quarter‑end cyclesWhat you'll need to succeed
Strong experience in Billing Operations, Order‑to‑Cash, or finance operations
Background in high‑volume, complex billing environments
Experience with SaaS or subscription billing is advantageous
Confident using ERP systems (ideally NetSuite) and CRM tools such as Salesforce
Strong Excel skills, including reconciliations and lookups
High attention to detail and accuracy
Strong problem‑solving skills and the ability to manage competing priorities
Confident communicator with the ability to challenge constructively
Proactive, solutions‑focused mindsetWhat you'll get in returnYou'll join a growing global function at a pivotal stage, with the opportunity to shape processes, improve operational efficiency, and support international expansion. This role is offered on a temporary basis with a strong chance of becoming permanent, giving you the opportunity to secure a long‑term position as the business continues to scale.The company offer hybrid working, a friendly team environment.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Salary description
£15.00 - £20.00 per hour