This role is working full time with standard hours 35 hours per week Monday - Friday 9am-5pm.
The post holder will work in an inbound call centre supporting access to services, maintaining accurate records & actively promote the rights & responsibilities of service users, to further support the improvement of by assisting with the digitalisation of systems and processes. Part of this is to deliver an evolving support service whereby it is encouraged to support customers to access information online; adopting a digital first approach. You will gain a understanding of the customers’ needs, signposting to relevant support services either inside or outside of the organisation, giving information on Services where it’s not available, escalating queries and requests for work to the relevant service area.
In return for your commitment, we are able to offer a very competitive ltd rate of pay of £16.50 per hour.
Benefits else can you expect from Apricus?
– Free of charge new DBS disclosure certificate
– Dedicated Consultant permanently assigned to you with all the sector expertise required.
– Excellent efficient weekly Payroll and professional Compliance Department System, ensuring that you are accurately paid on time, every time.
– The most competitive Rates the sector can offer, allowing you to achieve earnings unlike anywhere else.
– Leading £300 Referral Bonus, for every successful referral to Apricus
Salary description
£16.50 - £16.50 per hour