About Universal Fire & Security
Universal Fire & Security is one of the South West’s leading life safety and security specialists, trusted by organisations across Devon and Cornwall. We’re proud to be part of the Ranger Fire & Security Group, one of the UK’s fastest‑growing fire and security networks. That means you get the best of both worlds: the supportive feel of a local business with the resources, stability, and career opportunities of a national group.
If you’re an engineer who wants to feel valued, supported, and excited about your future, this is the place to be.
Why This Role Is a Fantastic Opportunity
You won’t just be completing jobs — you’ll be building relationships, developing your skills, and playing a key role in a company that genuinely invests in its people. You’ll work with a wide range of systems, enjoy real autonomy, and be part of a friendly, professional team that takes pride in doing things properly.
This is a role where you can grow, innovate, and make a real impact.
What You’ll Be Doing
Installation & Servicing
* Install a wide range of systems including Fire Alarms, Intruder Alarms, CCTV, Access Control, Fire Extinguishers, Emergency Lighting, Nurse Call, Automatic Gates & Barriers, Disabled Refuge Systems, and Fire & Safety Signage.
* Diagnose and repair faults across all systems with confidence and professionalism.
Customer Excellence
* Keep clients informed throughout each job, ensuring they feel supported and reassured.
* Provide clear explanations of work completed — no jargon, no confusion.
* Identify opportunities for system upgrades or additions and prepare quotations.
Teamwork & Communication
* Work closely with the office team to coordinate daily activities.
* Maintain open communication with your Engineer Supervisor.
* Attend engineer meetings and deliver Toolbox Talks when required.
Professional Standards
* Maintain a clean, organised, and fully stocked company vehicle.
* Complete weekly van checks and submit timesheets on time.
* Keep work areas tidy and safe at all times.
* Wear all required PPE, including Tetra equipment.
Development & Responsibility
* Take ownership of your training and development — we’ll support you every step of the way.
* Work safely and responsibly, protecting yourself, your colleagues, and the public.
* Close down jobs promptly and accurately after each call.
* Participate in the out‑of‑hours callout rota when required.
What You’ll Bring
Qualifications & Training (Essential)
BAFE SP101/ST104
BAFE SP203‑1
City & Guilds Fire & Security
Tetra Ladder Training
PASMA/IPAF (as required)
CSCS Card
Fieldmotion Mobile Engineering Platform experience
DBS (CRB) clearance & BS7858 Security Clearance
Full UK Driving Licence
Awareness of SSAIB requirements
BSEN 7010 knowledge
Skills & Experience
Excellent communication skills — written, verbal, and customer‑facing.
Strong time management with the ability to prioritise and multitask.
High attention to detail and deadlines.
Confident technical capability and willingness to learn new systems.
Understanding of both B2B and B2C environments.
Personal Qualities
Confident decision‑maker with strong interpersonal skills.
Creative, adaptable, and aligned with our company values.
Self‑motivated and able to work independently or as part of a team.
What You’ll Get in Return
Competitive salary £30,300–£38,000 depending on skills and experience. (overtime available).
Company van (air‑conditioned), smartphone, and specialist tools.
Travel allowance and enhanced overtime rates
Free, secure onsite parking.
Private health insurance.
Life insurance.
Employee Assistance Programme supporting your wellbeing, security, and peace of mind.
Clear development and progression opportunities within a fast‑growing national group.
A supportive team that genuinely values your contribution.
As an equal opportunities’ employer, RangerFS is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Ranger
Salary description
£30300.00 - £38000.00 per year