Accountable to: Operations Director (Nominated Individual), Senior Leadership Team
Hours of Employment: Full time – 40 hours per week, plus on call duties as required to meet the needs of the organisation.
Annual Leave: 28 days annual leave, inclusive of bank holidays.
Our client is currently a small, ADULT provider, providing care to vulnerable Adults with varying needs. We feel that this is a unique opportunity for the right candidate, as they will be able to develop the existing service and have the autonomy to grow the service responsibly.
They are a provider committed to offering high-quality care, support in a safe and nurturing environment. With a strong emphasis on person-centred care, our organisation aims to provide exceptional care and support while adhering to industry regulations and best practices.
It is a contractual requirement for all employees across the organisation to comply with the missions and values as set out below:
Our Mission:
Our mission is to deliver a supportive and empowering service which enables us to deliver high quality support, care, and education.
Our core values and principles promote accountability which enables us to stay focused on well-being, keeping people safe from harm and supporting them to achieve their full potential.
Our Values:
Supportive: We provide caring, compassionate, and dedicated, support, care, and education to ensure people are safe and can thrive.
Accountable: We hold our support, care, to the highest standards of safeguarding, integrity, transparency, ethics, and regulatory standards.
Focused: We stay focused on understanding each person's uniqueness through a person-centred approach. We see the whole person to provide tailored support, care, and education for every individual's needs on what makes the biggest difference in their lives.
Empowering: We empower people by building trusting relationships that focus on their strengths, dignity, and potential. Through compassionate support, care, we encourage and strive to achieve positive outcomes that enable people to reach their full potential.
Job Summary:
The Registered Manager is responsible for the efficient and effective operation of the supported living service, providing leadership and guidance to the staff, ensuring regulatory compliance, and promoting the well-being of the service users. This role plays a crucial part in creating a safe and nurturing environment that supports the personal growth and development of the service users in our service.
Key Responsibilities:
1. Management and Leadership:
Provide strong leadership and supervision to all staff members.
Foster a positive and collaborative team culture, promoting teamwork and professional development.
Ensure staff adherence to policies, procedures, and ethical guidelines.
2. Operations and Compliance:
Oversee the daily operations of the facility, including safety, maintenance, and resource allocation.
Ensure strict adherence to CQC regulations and compliance with relevant legislation and quality standards.
Collaborate with regulatory bodies during inspections and audits, ensuring all requirements are met.
3.Service User Support and Welfare:
Ensure the well-being, safety, and positive development of all service users.
Oversee case management processes, including assessments, support plans, and progress monitoring.
Address critical incidents and provide crisis intervention as needed.
4. Staff Development:
Identify training needs and provide or facilitate training and professional development opportunities for staff.
Conduct regular performance evaluations and provide constructive feedback.
Manage staffing levels, recruitment, and scheduling to ensure adequate coverage.
5. Quality Assurance:
To work closely with the quality director and their team to ensure systems and processes are embedded across the service.
Implement and monitor quality assurance systems to track and improve service delivery.
Evaluate program effectiveness and recommend improvements to enhance service user’s outcomes.
6. Financial Management:
Liaise with the accounts manager over the service budget, including expenditure tracking and financial reporting.
Ensure efficient resource allocation and cost-effective operations.
7. Community Engagement:
Build and maintain positive relationships with community organisations, government agencies, and other stakeholders.
Represent the organisation at meetings, participate in networking events, and collaborate on community initiatives.
As a Registered Manager, you play a critical role in ensuring the safety, well-being, and development of residents while adhering to strict regulatory requirements. This leadership position requires strong organisational skills, the ability to handle complex situations, and a dedication to making a positive impact on the lives of the service users in our care.
Qualification and Experience:
A level 5 diploma Leadership & management or the ability to work towards.
Full UK driving licence.
Substantial experience in a managerial role within a supported Children setting.
Strong understanding of CQC regulations and compliance requirements.
Excellent leadership, interpersonal, and communication skills.
Knowledge of local resources and support services for service users.
Ability to work independently and collaboratively.
Empathy, patience, and a commitment to the welfare of our service users and families.
Equal Opportunity Employer:
We welcome and encourage applications from candidates of all backgrounds and experiences.
We are committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
Salary description
£30000.00 - £35000.00 per year