Trowbridge (Hybrid Working)
37 hours per week | Initial 3-month contract
£33.77 per hour (Umbrella) | £27.00 per hour (PAYE)
About the Role
Wiltshire Council is seeking an experienced Brokerage Officer to join its social care team in Trowbridge.
In this fast-paced role, you will be responsible for sourcing care services and placements that meet the needs and outcomes of customers, working closely with social care colleagues, commissioners, and service providers. You will play a key role in ensuring value for money, efficient service delivery, and timely decision-making.
Key Responsibilities
Source and secure care services and placements in line with assessed needs
Work collaboratively with social workers, commissioners, and providers
Ensure services are commissioned in a cost-effective and timely manner
Challenge and influence decisions to ensure best value outcomes
Manage multiple referrals in a fast-paced, high-pressure environment
Maintain accurate records and ensure compliance with processes and timescales
Support the development of a centralised brokerage functionWorking Arrangements Wiltshire Council operates a hybrid working model:
Office-based staff: on-site for at least 50% of working hours
Community-based staff: complete at least 50% of admin tasks in a workplace
Customer-facing roles: based fully at service delivery locationsRequirements
Experience in social care brokerage, commissioning, or placements
Strong understanding of adult or children’s social care services
Ability to negotiate and secure value-for-money services
Excellent communication, influencing, and stakeholder management skills
Strong time management and prioritisation skills
Ability to work under pressure and manage changing demands
Confident in challenging decisions to improve outcomes
Salary description
£33.77 - £33.77 per hour