This is a key role that keeps the entire sales process running smoothly, from the moment an order is placed right through to delivery. You'll be the vital link connecting the logistics, supply chain, and sales departments.
A quick heads-up: this is a full-time, office-based position, Monday to Friday. We're unable to offer hybrid working for this role, sorry!
Job responsibilities:
* Order Management: Processing customer orders and preparing quotes.
* Logistics Coordination: Booking transport with hauliers, tracking shipments, and making sure all delivery paperwork is spot on.
* Customer Service: You'll be the go-to person for customers, answering questions by phone and email, providing updates, and sorting out any issues that pop up.
* Team Support: Keeping records up-to-date in the CRM system and helping the sales team with various admin tasks.
Skills required:
* Solid, proven experience in a Logistics Administration role is essential.
* Supply chain experience and someone who can work effectively in a multicultural environment.
* You'll need to be confident with IT, especially Microsoft Excel and Word, and have experience with data entry or CRM software.
* You're someone who is naturally organised, can juggle multiple tasks without breaking a sweat, and has a great eye for detail in a busy environment.
* Excellent communication skills, both written and verbal, are a must as you'll be liaising with colleagues, suppliers, and customers daily.
Please note that applicants must have the full right to work in the UK, as the company is unable to sponsor visas for this position.
If this sounds like you and you have great communication skills and you're local to the Twickenham area, please send us your CV
Salary description
£35000.00 - £35001.00 per year