We are seeking a highly organised, proactive and customer-focused Commercial Events Administrator to join our cleints Commercial Team. The successful candidate will support the planning, coordination and delivery of conferences, corporate hospitality, private functions, networking events, sponsorship activations and commercial events while delivering exceptional customer service.
Key Responsibilities
* Manage commercial event enquiries from initial enquiry through to completion.
* Coordinate conferences, corporate hospitality, private events, weddings and networking events.
* Prepare quotations, contracts, booking confirmations and invoices.
* Build strong relationships with clients and deliver an outstanding customer experience.
* Produce detailed event plans, function sheets and operational schedules.
* Liaise with catering, operations, facilities and hospitality teams to ensure successful event delivery.
* Support sponsorship activations and commercial partner events.
* Maintain accurate CRM, booking systems and event records.
* Process deposits, payments and final invoices.
* Conduct venue show-rounds for prospective clients.
* Assist with the marketing and promotion of commercial events.
* Produce reports on bookings, revenue and event performance.
* Provide general administrative support across the Commercial Department.
Essential Skills & Experience
* Previous experience within events, hospitality, commercial administration or venue management.
* Excellent organisational and time management skills.
* Strong administrative skills with excellent attention to detail.
* Excellent written and verbal communication skills.
* High level of customer service.
* Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
* Ability to manage multiple priorities and work to deadlines.
* Professional, confident and customer-focused approach.
Desirable
* Experience within hospitality, conference or event venues.
* Knowledge of CRM or event booking systems.
* Experience supporting sponsorship or commercial partnerships.
* Full UK driving licence.
Personal Attributes
Positive, proactive and enthusiastic.
Excellent relationship-building skills.
Professional and well presented.
Calm under pressure.
Flexible approach to working hours around events.
Strong team player.
Passionate about delivering exceptional customer experiences.
Mon to Fri 8am to 4pm - £28,000–£30,000 per annum
Salary description
£28000.00 - £30000.00 per year