Jobs in Headingley

Credit Controller

Leeds | £26,000-£30,000 + benefits | Hybrid

We need someone who can pick up the phone and actually get the money in.

Let's be honest, half the "Credit Controller" ads out there are just a chasing script with a payroll number attached. This isn't that. Our client (a well-established, stable business in Leeds) needs a Credit Controller who treats aged debt like a personal grudge and closes it out with charm, not just chase emails.

If you can read a client relationship, spot who's stalling versus who's genuinely stuck, and turn an awkward call into a payment plan without burning the bridge, you're exactly who we're after. Bonus points if you've ever made a Finance Director actually smile during a debtor review.

You'll be:

Owning a ledger and treating it like it's yours, not just working through a task list
Building real relationships with customers, not just sending statements into the void
Spotting patterns before they become problems (the client who's "just a bit late" every single month isn't a coincidence)
Working closely with Sales and Ops so credit control isn't the department everyone avoidsYou'll need:

Solid credit control experience - 2+ years ideally
Confidence on the phone (this is not an email-only role)
CICM study support genuinely welcomed, not just mentioned to tick a box
The ability to hold a firm line without sounding like a debt collectorWhy this one's worth your time: credit control is one of the few finance functions where AI can help you chase, but it still can't have the conversation. That's not going anywhere - and neither is the value you bring by doing it well.

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