Location: Atherstone
Employment Type: Full‑time, Permanent
A leading engineering and service organisation is seeking a skilled and safety‑focused Service Technician to join their team in Atherstone. This is a hands‑on role working with heat exchange and PHE (Plate Heat Exchanger) equipment, ideal for someone with strong mechanical capability and a commitment to delivering high‑quality service across customer sites.
You'll work closely with internal teams and clients, carrying out inspections, repairs, maintenance and assembly work. The role requires technical competence, clear communication, and a proactive approach to safety and problem‑solving.
Key Responsibilities
Safety leadership - Promote a strong safety culture, work safely at all times, and report unsafe acts or environments.
On‑site service work - Attend customer sites to carry out repairs, modifications and maintenance.
Equipment inspections - Complete planned inspections and maintenance on heat exchange and PHE systems.
Customer coordination - Communicate with customers and contractors to organise site access and requirements.
Technical reporting - Document work completed and compile accurate service reports.
Problem solving - Provide advice, recommendations and solutions to customer issues.
Internal collaboration - Work closely with customer service, sales and technical teams to support service delivery.Required Skills & Experience
Strong mechanical experience
Heat exchange and PHE equipment knowledge
Refrigeration understanding
Controls capability
Proficient with Microsoft Office
Excellent written and verbal communication
Ability to work independently and as part of a team
Calm under pressure with strong attention to detail
Able to follow and enforce safety instructions
Valid UK driving licence
Willingness to travel, including overnight stays
Flexible approach to supporting other areas of the businessDesirable Qualifications
F‑Gas Certification
CSCS CardThese are beneficial but not essential, and candidates without them will still be considered.
What You'll Bring
Initiative and a proactive mindset
Strong customer‑service approach
High accuracy in documentation and reporting
A problem‑solving attitude with the ability to adapt
Professionalism when representing the company on customer sites
Should you require any support or assistance, please contact your local Gi Group office.
Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members.
Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.
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Salary description
£32000.00 - £35000.00 per year