Customer Services Representative
Manchester
Salary: £28,000 + Benefits
I'm currently recruiting for a Customer Services Representative to join a premium office environment in the heart of Manchester. This is an excellent opportunity for someone with a background in customer service, hospitality, reception or office administration who enjoys working with people and delivering a first-class customer experience
.If you're looking for a varied role where no two days are the same and you can genuinely make an impact, I'd love to hear from you
.
The Ro
leAs the face of the business, you'll be responsible for ensuring customers and visitors receive an exceptional experience from the moment they arrive. You'll also support the smooth day-to-day running of a busy business centre, working closely with colleagues to provide outstanding servic
e.
Key Responsibilit
- iesWelcoming customers and visitors, providing a professional front-of-house serv
- iceManaging reception duties and a busy switchbo
- ardPreparing meeting rooms and ensuring facilities are maintained to a high stand
- ardSupporting customer move-ins, move-outs and office set-
- upsCompleting general administration, filing and report
- ingCarrying out daily building and housekeeping che
- cksOrdering office supplies and maintaining communal ar
- easAssisting with conference room bookings and AV equipm
- entSupporting basic IT and telephony set-ups for custom
- ersHelping with centre tours and identifying opportunities to promote services where appropria
te.
About
YouWe're looking for someone who is friendly, organised and passionate about delivering excellent customer serv
ice.
You'll ideally
- have:Previous experience in customer service, reception, hospitality or office administr
- ationExcellent communication and interpersonal s
- killsA professional and confident telephone m
- annerStrong organisational skills with the ability to mult
- itaskGood IT skills, including Microsoft O
- fficeA positive, proactive attitude and willingness to
- learnThe confidence to build relationships with customers and colleagues at all le
vels.
What's on
- Offer?Salary of £
- 28,000Monday to Friday working
- hoursExcellent training and devel
- opmentA varied, customer-facin
- g roleSupportive team envir
- onmentGenuine opportunities to develop your
career
If you're looking for your next customer service opportunity in Manchester and enjoy working in a professional, fast-paced environment, apply today or get in touch for a confidentia