1st Line Support Engineer – Preston - £29k (DOE) – Great Progression Opportunities – On -site.
I’m currently working with a client who are actively seeking a 1st Line Support engineer to join their growing team. The organisation is highly committed to growth and development within its own technical staff; this role comes with having clear progression pathways to 2nd and 3rd line support roles.
What you’ll be doing...
- Provide first-line technical support both remotely & on-site.
- Support Microsoft 365 users, including basic setup & account management.
- Assist with basic networking.
- Troubleshoot & resolve Windows desktop issues.
What we’re looking for…
- Proven experience in a first line role.
- Strong knowledge of windows desktop, supporting Microsoft 365 & familiarity with 2FA systems.
- An understanding of networking fundamentals.
- Clear passion for technology & a strong desire to learn.
Benefits include...
- Great progression and support from senior engineers.
- Clear pathways to 2nd and 3rd line roles.
- Regular training and knowledge sharing sessions.
- Flexible working hours.
Please feel free to reach out with any questions dominic@candour-solutions.co.uk.