Basic Salary: C£39,500(Depending on Your Experience)
OTE: £47,850 (performance-based: time saved & team profit)
Hours: Full-time, 45 hours per week (rota including weekends)
Benefits: 25 days annual leave + bank holidays (increasing with service), life assurance, pension scheme, tool insurance, colleague discounts, and lifestyle benefits.
Advance your technical career within a manufacturer-led, performance-driven aftersales environment supported by modern workshop facilities and continuous technical training.
We are seeking a skilled Service Technician or a Diagnostic Technician to join a high-performing after-sales team. This role is suited to an experienced technician who is confident working to manufacturer standards, capable of complex diagnostics, and motivated by ongoing professional development - including electric and hybrid vehicle technologies.
The Role
As a Service or Diagnostic Technician within the workshop, you will be responsible for delivering accurate diagnostics, first-time fixes, and high-quality repair work, supporting both customer satisfaction and workshop efficiency. As a Service Technician, you will carry out all servicing for our clients' brand.
Key responsibilities include:
Carrying out advanced servicing, maintenance, diagnostic and repair work across a broad vehicle range, including warranty repairs and manufacturer campaigns.
Diagnosing and resolving mechanical, electrical and software-related faults using manufacturer diagnostic equipment and technical data.
Completing a wide scope of work, from routine servicing through to major repairs such as timing and cambelt replacements, to a consistently high standard.
Conducting electronic Vehicle Health Checks (eVHCs) and producing detailed, accurate technical reports and repair recommendations.
Accurately completing digital job cards, technical write-ups and supporting documentation in line with audit, compliance and quality requirements.
Working closely with workshop control and service teams to support productivity, quality assurance and customer outcomes.
What We're Looking For
IMI / City & Guilds Level 3 qualification (or equivalent) in Light Vehicle Maintenance & Repair.
Demonstrable experience as a Service Technician or a Diagnostic Technician, ideally within a franchised or manufacturer-approved environment.
Strong diagnostic capability with proven experience in warranty repairs and complex fault-finding.
A methodical, process-driven approach with a clear focus on safety, quality and efficiency.
MOT Licence, desirable, not essential (training and certification available if not currently held).
A technician committed to continuous learning and progression through manufacturer accreditation and EV/hybrid training pathways.
What's on Offer
Competitive basic salary with a performance-related bonus structure.
Manufacturer-backed training, including electric and hybrid vehicle servicing and repair.
Clear career development and accreditation pathways, including senior and master technician progression.
Financial protection through life assurance, tool insurance and a contributory pension scheme.
Access to exclusive colleague discounts, wellbeing support and employee benefit platform
Salary description
£40000.00 - £47000.00 per year