This is a hands-on team leader role, and the successful candidate will be working alongside your team of 3, on the day to day export and imports tasks on a daily basis. You will manage customer services and logistics for worldwide sales and distribution of the company products worldwide
Providing effective and efficient customs compliance of export operations, dealing with customs and other government border agencies whilst leading from the front the Customer service and export team
You will appoint forwarders contracts. Arrange export certification and commissions. Dealing with customs and customs procedures globally
Handling recruiting, motivating, developing, and appraising performance of all team members, to ensure their individual potential and contribution to the department are optimized to mutual benefit.
Creating a team environment by allowing individual and group contribution to decision making goal setting and company objectives whilst providing strong leadership both internally and externally to ensure colleagues and customers have confidence in the customer export team.
Manage the provision of training for internal staff to ensure the highest quality and skill level to enhance the customer service provision and maintain customs compliance.
We require a professional with previous success supervising a small Exports with some Imports team who is firm, fair and consistent with their team with a strong passion for continuous improvement and efficiencies.
A process and regulation minded individual with the ability to work closely and harmoniously with other teams. Excellent communication skills required.
In order to apply you will have
Managed or led a small export team from a Manufacturing / Freight forwarding / Logistics background
Excellent communication skills, both written and oral.
Demonstrate strong commercial understanding in decision making.
Focus on continuous improvement.
Experience in customs and compliance.
IT knowledge including Microsoft Office and ERP systems.
Package and Benefits
Salary £40,000 to £52,000
Christmas Bonus
Contribution Pension Scheme - eligibility from first date of employment. 7% employer contribution.
Death in Service cover - 6 times salary, eligibility from first date of employment.
Critical illness insurance - eligibility from first date of employment - 70% of annual salary till state retirement age. Eligibility from first date of employment.
Annual leave - 34 days including public holidays. Holidays may be booked in increments of hours, not only days.
Employee Assistance Programme - 24/7 access.
Contribution to the cost of prescription glasses for employees using VDU at work for prolonged periods.
Enhanced maternity and paternity leave pay.
Long service Awards - £250 paid net of tax - employees receives £250 after tax at the following length of service milestones - 5, 10, 15, 20, 25, 30, 35, 40 years.
Long service holidays at 5-, 10- and 15-years' service.
Retail discounts platform.
Free on-site car parking
Salary description
£40000.00 - £52000.00 per year