This role is responsible for driving asset performance, maintaining operational standards, and leading financial planning-including the preparation, setting, and reconciliation of annual service charge budgets and capital expenditure plans.
Key Responsibilities
Financial & Service Charge Budget Management
Prepare, set, and implement comprehensive annual service charge budgets and operational expenditure (OpEx) plans.
Monitor real-time spend against budgets, managing variances, forecasting year-end positions, and issuing regular financial reporting to stakeholders.
Manage end-of-year service charge reconciliations, balancing accounts in compliance with RICS Professional Standards.
Identify cost-saving opportunities and efficiency improvements across vendor contracts and site utilities.
Site Operations & Health & Safety Compliance
Oversee all day-to-day hard and soft facilities management services (security, cleaning, M&E maintenance, waste management, and landscaping).
Ensure strict statutory compliance with UK Health & Safety regulations, Fire Safety Orders, risk assessments, and environmental standards.
Schedule and conduct regular site inspections to ensure high maintenance standards, structural integrity, and safety compliance.
Plan and manage capital expenditure (CapEx) and planned preventative maintenance (PPM) projects alongside building surveyors.
Tenant Relations & Lease Management
Serve as the primary point of contact for all site tenants, cultivating strong professional relationships.
Ensure compliance with lease terms by both landlord and occupiers.
Coordinate tenant applications, alterations (Licence to Alter), sub-lettings, and assignments in line with lease terms.
Handle lease events, including rent reviews, lease renewals, tenant move-ins, and departures.
Contractor & Supplier Management
Tender, procure, and manage third-party service contracts, ensuring value for money and service-level agreement (SLA) performance.
Ensure all on-site contractors hold valid insurance, RAMS (Risk Assessments and Method Statements), and work permits.
Required Experience & Knowledge:
Commercial Real Estate Experience: Minimum 3-5 years of commercial property management experience (office, retail, industrial, or mixed-use commercial).
Financial Acumen: Direct experience preparing and setting annual service charge budgets and managing accounts under RICS guidelines.
Lease Knowledge: Sound understanding of commercial property law, landlord & tenant legislation, and lease structures.
Compliance Expertise: In-depth knowledge of health and safety, fire safety regulations, and building compliance.
Certifications & Systems:
Qualifications: AIRPM, MIRPM, or RICS accreditation (or working towards) strongly preferred.
Health & Safety: IOSH or NEBOSH certification is advantageous.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
Salary description
£50000.00 - £50000.00 per year