A fast‑growing global organisation is seeking a highly capable Logistics Manager to lead customer service, transport planning, and order fulfilment operations. This role is ideal for someone who thrives in a fast‑paced environment, enjoys improving processes, and can drive OTIF performance across international markets.
What You’ll Be Doing
Leading and developing the Customer Service team
Managing order processing, fulfilment, and delivery performance
Driving improvements in OTIF and logistics KPIs
Overseeing transport planning and third‑party logistics partners
Ensuring compliance across import/export activities and trade regulations
Maintaining accurate ERP data and reporting
Supporting S&OP, stock checks, and continuous improvement initiatives
Enhancing customer satisfaction through strong communication and issue resolution
Requirements
What You’ll Bring
Up to 8 years’ experience in logistics, transport, supply chain or distribution
Strong understanding of order fulfilment, import/export, and international logistics
Experience working with carriers, freight forwarders, and global suppliers
Excellent data interpretation, problem‑solving, and stakeholder management skills
ERP proficiency and strong Excel capability
Leadership experience with the ability to coach and develop teams
Relevant degree or professional qualification (CILT, APICS, FIATA)
Benefits
Why This Role Matters
You’ll play a key part in ensuring products move seamlessly across global markets, improving operational efficiency, and elevating customer experience.
This is a role with real influence, visibility, and progression potential.
Salary of £50,000 - £55,000 Plus Benefits
Salary description
£50000.00 - £55000.00 per year