Castleford, WF10 - Short walk from the train station
5-month contract | ASAP start
37 hours per week, Monday-Friday (flexible start/finish times)
£14.07 per hour | Fully on site
About the Role
We're supporting a well-known Housing Association in recruiting Support Executives to join their friendly and supportive Customer Support Team.
In this role, you'll be contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR-compliant records. You'll also check whether customers still wish to receive services and action updates accordingly.
It's a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment.
What You'll Be Doing
Contact tenants by phone or other means to collect information about their household.
Collect information regarding their personal circumstances, medical conditions and any adjustments that they may need us to make when delivering services to them
Accurately record information using a bespoke IT system
Note any queries and escalate and pass over accordingly
Cleanse the internal data baseWhat We're Looking For
Experience in a customer service, call centre, or customer-facing role
Excellent communication and interpersonal skills
Strong attention to detail when recording information
IT Literate - Outlook, Excel and CRM systemsWhy Temp with Office Angels?
Weekly pay - every Friday
* Minimum 28 days annual leave
* A dedicated consultant supporting your journey
* Early access to permanent opportunities
* Free eyecare vouchers
* "Temp of the Month" recognition
* Mobile-friendly timesheets
* Retail discounts & perks
* Access to well-being platforms
* Free LinkedIn Learning courses (Microsoft Office, languages & more)If this sounds like the right fit for you, apply today with your most up-to-date CV!
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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Salary description
£14.07 - £14.07 per hour