We are currently recruiting for a Breakdown Coordinator to join a busy service operation based in Elland. This is a full-time permanent opportunity offering excellent long-term stability, strong employee benefits, and opportunities for progression within a growing business.
The successful breakdown coordinator will support the coordination of maintenance and repair activities, ensuring customers receive a prompt and professional service while helping engineers operate efficiently in the field.
What's on Offer for the Breakdown Coordinator
Starting salary of £27,800p/a
Monday to Friday working hours - no weekends
Enhanced company pension contribution
Employee wellbeing and wellness support programmes
Ongoing training and career development
Company sick pay scheme
Free onsite parking
Travel-related benefits
Stable, permanent employment with progression opportunities
Key Duties of the Breakdown Coordinator
Receive and process customer breakdown and repair enquiries
Schedule and dispatch Field Service Engineers based on customer requirements and engineer availability
Monitor active jobs and provide customers with regular progress updates
Maintain accurate records using internal systems and databases
Work closely with the Service Manager and UK Service Supervisor to resolve operational issues
Adjust engineer schedules and appointments in response to changing priorities
Support the wider service department with additional administrative and coordination tasks when required
What we're looking for in the breakdown coordinator
Previous experience within a service coordination, scheduling, or breakdown support environment is advantageous
Strong organisational skills with the ability to manage multiple priorities
Excellent communication skills when dealing with customers and colleagues
Confident liaising with both internal departments and external clients
High attention to detail and accuracy when updating systems and records
Previous experience as a breakdown coordinator or similar role
If you would like to be considered for this Breakdown Coordinator opportunity, please apply today or contact Grace at E3 Recruitment for further details
Salary description
£25000.00 - £30000.00 per year