THE ROLE:
To handle estate agent and IFA calls
To deal with general updates by phone or email
To set matters up for completion and then attend to exchanges and completions
To handle the day-to-day running of sale files, remortgages and transfers/assents in the team, with supervision where required (subject to experience and training)
To assist the fee earner on the purchase files, as and when required
To take payments from clients when required by phone
To deal with incoming and outgoing monies via the case management system
To take new enquiries and give quotes to clients on the phone and over the internet, as instructed, as and when required, and to accurately record sources of business or reason for non-instruction
To assist with post completion work, as and when required
To prepare correspondence and documents through visual files
To administer team filing, which will include daily filing
To prepare own mail and enclosures for despatch
To arrange for all copying to be done
To provide guidance to junior and temporary assistants when required to do so
To attend to clients both in person and on the phone and provide such support in a professional, efficient and friendly manner in keeping with the firm's standards of client care
To attend to external contacts on the phone and provide such support in a professional, efficient and friendly manner in keeping with the firm's standards of client care
THE CANDIDATE:
Experience of working in a busy Conveyancing Department
Able to use own initiative
Excellent communication skills
Able to prioritise workload
Can work independently and as part of a team
THE CONSULTANCY:
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer
Salary description
£26000.00 - £28000.00 per year