The role suits someone who works well on their own, is comfortable with technical teams, and can turn complex business needs into clear, deliverable requirements.
What you'll be doing
* Building relationships across IT and the wider business to pin down and shape requirements
* Gathering, analysing and documenting requirements, and turning them into user stories with clear acceptance criteria
* Mapping out how products, services and processes work today and how they should work in future (As-Is and To-Be), both internally and for customers
* Working with the UX team on customer journeys and digital experiences
* Getting involved in Agile delivery, including sprint ceremonies and backlog refinement
* Looking into how systems and operations are performing, and where they could be more resilient
What we're looking for
* A proven track record as a Business Analyst in a technology or digital setting
* Experience working with Product, Engineering and UX teams
* Time spent on web, mobile or customer-facing projects
* A good grasp of Agile ways of working
* Confidence dealing with stakeholders at all levels
* The ability to take technical ideas and put them into clear, well-structured requirements
What's in it for you?
* Annual bonus
* Yearly pay review
* Hybrid and remote working options
* Training and certification budget
* Enhanced annual leave
* Excellent pension
* Healthcare programme
Salary description
£40000.00 - £45000.00 per year