This is an exciting and varied role ideal for an experienced travel professional from a travel agent or tour operator who possess excellent customer service skills, seeking a rewarding career.
In this exciting Arabic Speaking Travel Consultant role, the ideal candidate shall be delivering exceptional, personalised service to clients managing a wide variety of travel requests.
Arabic Speaking Travel Consultant Duties:
* Managing travel requests such as flights, accommodation, travel extras globally whilst delivering tailored travel recommendations and exceptional service within agreed timeframes.
* Using your destination knowledge, supplier network and negotiation skills to secure the best travel experiences.
* Building strong relationships with customers and suppliers to deliver seamless, personalised service.
* Gather member feedback and identify opportunities to continuously improve the customer experience.
* Consistently deliver the high standards of service expected by luxury and affluent clientele.
Arabic Speaking Travel Consultant – Essential Requirements
* Fluent in English and Arabic with excellent written and verbal communication skills. French would be advantageous but is not essential. Language assessments will form part of the recruitment process.
* Several years' experience in the travel industry, such as with a tour operator or travel agency, or a minimum of 3 years' experience in luxury concierge, hospitality or high-end customer service. Essential.
* Previous experience booking flights, hotels and other travel arrangements is highly desirable.
* Solid GDS experience, such as Galileo or Amadeus, with excellent knowledge of the Middle East, particularly Dubai, Abu Dhabi and Doha, with an understanding of key destinations across Asia.
* Exceptional customer service, communication and relationship-building skills with the ability to remain calm and professional under pressure.
* Highly organised with excellent attention to detail and a proactive approach to problem-solving.
* Strong online research skills and the ability to source tailored recommendations quickly and accurately.
* Able to work effectively in a fast-paced environment, managing multiple priorities and tight deadlines.
* A positive, proactive "can-do" attitude with a genuine desire to deliver exceptional member experiences.
Arabic Speaking Travel Consultant – Benefits:
* Attractive compensation package: Competitive salary, performance-based bonus with a Loyalty Rewards program
* Flexible work arrangements including hybrid & remote working
* Sabbaticals.
* Remote Working Holidays: Travel and Work for up to 4 weeks per year!
* Access to lots of great travel and entertainment discounts
* Dynamic work environment: Diverse tasks in an international team
* Career opportunities & development
* Supportive team
* Plus many more perks!
Please note only suitable candidates will be contacted for this role with tour operators or travel agent experience, able to work hybrid in London or remote in the UK, able to speak and write English & Arabic fluently
Salary description
£30000.00 - £35000.00 per year