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<b>Customer service, Callcenter, Support</b> Croydon

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Synnovate
QMS Lead
Synnovate Aberdeen
50,000 to 60,000
32 - 40 hour
Status Open
Apply now

Apply on the employer's website


What we ask

Education

No minimum education required

What we offer

Salary
£50,000 to £60,000
Hours
32 to 40 hours per week
Employment type
permanent

Job description

My global customer is looking for an experienced QMS Lead to take ownership of building and rebuilding its Integrated Management System (IMS) — bringing together Business, Safety, and Quality Management processes into one coherent, well-governed framework.

This is a hands-on, build-from-scratch role for someone who knows exactly what "good" looks like when it comes to quality management systems, and who's comfortable rolling their sleeves up to get there.

The Role

You'll be responsible for rebuilding the Integrated Management System from the ground up, pulling together fragmented documentation, processes, and ways of working into a single, structured, and audit-ready system.

Key focus areas include:

* Rebuilding and structuring the Integrated Management System (IMS), spanning Business, Safety, and Quality Management processes

* Pulling together existing documentation from across the business, assessing what's fit for purpose and what needs reworking

* Implementing document meta-tagging and version control to bring order and traceability to the system

* Identifying, standardising, and embedding best-practice processes across the organisation

* Driving a pipeline of quality and process improvement initiatives

* Working closely with stakeholders across Business, Safety, and Operations to ensure the system reflects how the business actually works

What We're Looking For

* Proven experience building or rebuilding a QMS/IMS from scratch — this is not a "maintain what's already there" role

* Strong working knowledge of integrated management system frameworks spanning quality, business, and safety processes

* A genuine self-starter — comfortable defining their own priorities and driving initiatives independently

* Strong document control, structuring, and process-mapping skills

* Confident engaging stakeholders at all levels to gather buy-in and information

* Based in or able to relocate to the Aberdeen area

The Details

* Location: Aberdeen — full-time on-site, five days a week, with periodic travel required to other sites

* Contract: 2-year fixed-term contract

* Salary: £50,000 - £60,000 (DOE)

If you've built a QMS from the ground up before and want to lead that process for a new exciting customer, we'd love to hear from you
Salary description

£50000.00 - £60000.00 per year

Apply now

Apply on the employer's website

Apply now

Apply on the employer's website


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