Duties of the role:
Business & Project Support
Coordinate business operations to support the delivery of Enable services
Provide administrative support to the Senior Leadership Team across governance, compliance, and business development
Lead and manage projects, including planning, tracking progress, and reporting on outcomes
Support data analysis and reporting to inform decision-making
Coordinate responses to bids and ensure timely input, review, and sign-off
Team & Meeting Coordination
Organise and manage meetings, including Board and leadership meetings, and key events
Prepare agendas, presentations, and take accurate minutes
Track actions and follow up to ensure completion
Maintain accurate records, documentation, and databases
Manage correspondence, emails, and enquiries in a timely manner
Communication & Collaboration
Facilitate effective communication across internal teams and external stakeholders
Share updates and key information clearly and appropriately
Handle sensitive information in line with data protection requirements
Compliance & Continuous Improvement
Ensure adherence to company policies and procedures
Maintain confidentiality at all times
Support quality improvements and continuous development initiatives
Additional Responsibilities
Support with complaints, compliments, and data requests
Assist with report writing as required
Undertake training and stay up to date with sector developments
Occasionally travel and work flexibly, including evenings and weekends, to meet business needs
About You:
Essential Skills & Experience:
Strong knowledge of Microsoft 365 (Word, Excel, PowerPoint, Teams, Planner, SharePoint, OneDrive)
Proven project management experience or relevant qualification
Excellent IT skills, particularly in Excel and reporting tools
Strong organisational skills with the ability to manage multiple priorities
Ability to produce accurate, timely reports and management information
Excellent communication skills, both written and verbal
Ability to work effectively in a fast-paced, changing environment
Strong time management and attention to detail
Demonstrable experience working within a support role
Desirable Skills and Experience:
Experience within health, social care, or supported living sectors
Experience working with senior leadership teams
Knowledge of governance, compliance, or business development processes
Demonstrable Project Management Experience
Benefits
We believe in recognising the hard work and dedication of our team. As a valued member of Agincare, you’ll benefit from:
A supportive and inclusive working environment
The chance to help shape a growing and ambitious care organisation
Refer a friend scheme up to £1000*
Outstanding career development
Blue Light Discount Package
Company pension scheme
About Agincare
We’re a family run business that’s been caring and supporting people since 1986. With over 4,500 team members, we’re one of the UK’s largest care providers and are continuing to grow. We have over 100 locations across England including care& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.
All of our care services are regulated by the Care Quality Commission (CQC).
Equal opportunities are important to us at Agincare and we welcome applications from all.
*Refer a friend bonuses are subject to terms and conditions
Salary description
£38000.00 - £41000.00 per year