Location: Redditch
Salary: Up to £30,000 per annum (depending on experience)
Hours: 40 hours per week – Monday to Friday
Shift Options: 08:00–16:30 / 08:30–17:00 / 09:00–18:00 (choose one)
Job Type: Permanent
About the Role
We are currently recruiting for a Logistics Coordinator to join a fast-paced and dynamic transport operations team within a well-established logistics environment.
This is an excellent opportunity for both experienced candidates and entry-level applicants looking to build a career in logistics, as full training will be provided.
You will play a key role in coordinating urgent and time-sensitive transport solutions across the UK and Europe, ensuring efficient movement of goods and high levels of customer service.
This is a fully office-based position and hybrid working is not available.
Key Responsibilities
* Manage customer enquiries and orders via phone and email, inputting data onto internal systems
* Book, track, and coordinate time-critical shipments
* Provide quotations for UK and European transport solutions
* Deliver strong customer service and provide regular updates on job progress
* Source and liaise with transport suppliers to secure appropriate solutions
* Support urgent and escalation-based transport requirements (including line stoppages)
* Obtain and process key documentation including PODs, purchase orders, and references
* Close job files accurately and ensure system data integrity
* Review transport routes and suppliers to improve cost efficiency and service levels
* Maintain communication with warehouse and operational teams for effective planning
* Ensure all jobs are completed and checked prior to invoicing
* Carry out system housekeeping and maintain accurate records
* Manage priorities to meet deadlines in a fast-paced environment
* Escalate issues where necessary to ensure timely resolution
* Support KPI monitoring and performance tracking
About You
We are looking for someone who is:
* Either experienced in logistics, freight forwarding, or transport coordination, or looking to start a career in the industry (training provided)
* Comfortable working in a fast-paced, time-critical environment
* Strong in communication and customer service
* Confident using IT systems, including MS Office, email, and spreadsheets
* Willing to learn and develop within the role
Desirable:
* Understanding of European transport planning
* CPC qualification (advantageous but not essential)
What’s on Offer
* Salary up to £30,000 (depending on experience)
* Full training provided for entry-level candidates
* Stable Monday–Friday working pattern with no regular weekends
* Choice of shift pattern for flexibility
* Career development opportunities within a fast-growing logistics environment
Salary description
£29000.00 - £30000.00 per year