Location: Corby
Contract Type: Temporary to permanent
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where your communication skills can shine? If so, our client, a leading organisation in the manufacturing and production sector, is seeking a motivated Customer Interaction Advisor to join their dynamic team in Corby!
In this role, the Customer Interaction Advisor will be the face of the organisation, responsible for engaging with customers and ensuring their queries are addressed efficiently and professionally. This is an excellent opportunity for individuals who enjoy interacting with customers and contributing to a positive brand experience.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a friendly and professional manner.
Provide accurate information about products and services, ensuring customers receive the support they need.
Resolve customer issues promptly and effectively, escalating complex matters when necessary.
Maintain comprehensive records of customer interactions and feedback to help improve services.
Collaborate with team members to enhance the overall customer experience.
What Our Client Offers:
A vibrant work environment with a focus on teamwork and collaboration.
Comprehensive training to ensure you feel confident in your role.
Opportunities for career growth and development within the organisation.
A competitive salary and benefits package.
Ideal Candidate Profile:
Previous experience in a customer service or interaction role is highly desirable.
Excellent communication skills, both verbal and written.
A positive attitude with the ability to remain calm under pressure.
Strong problem-solving skills and a commitment to delivering high-quality service.
Flexibility to adapt to changing situations and customer needs.
Why Join Our Client?
Working with our client means being part of an innovative organisation that values its employees and strives to create a supportive and engaging workplace. This is a fantastic chance to grow your career in a thriving industry while making a real difference in customer satisfaction.
If you are enthusiastic about providing top-notch customer service and are ready to take on a rewarding role, this could be the perfect opportunity for you!
Don't miss out on this chance to become a part of a forward-thinking organisation that prioritises its customers and employees alike! Apply today and step into a role that promises growth, excitement, and the opportunity to be part of something great.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£13.25 - £13.52 per hour