Location: Bracknell
Job Types: Full-Time, Permanent (40hr week; trading Monday – Saturday)
Salary: £24k basic with OTE £35k – £60k
Are you ready for an electrifying adventure in the world of telecommunications Look no further! At Fonehouse, we are seeking dynamic and enthusiastic individuals to join our top-notch team of Sales Executives. No sales experience No problem! If you've got the hunger, the drive and the right attitude, we'll teach you the rest.
Get ready to dial into success and enjoy an array of incredible benefits along the way, including:
Health Care Cash Plan: Your wellbeing matters to us! Enjoy the peace of mind that comes with a comprehensive health care cash plan that keeps you covered.
Pension: We invest in your future! Our generous pension plan ensures you'll have a secure and comfortable retirement down the line.
Above Statutory Holidays: Life's too short not to enjoy ample time off! You'll receive a generous holiday package that goes beyond the standard, allowing you to recharge and explore exciting destinations.
Commission: Your hard work won't go unnoticed! Our commission structure rewards your dedication and sales prowess, providing an extra boost to your bank account.
Daily and Weekly Challenges: Ready for some friendly competition We've got you covered! Engage in thrilling daily and weekly challenges that let you earn exciting bonuses and rewards. Who doesn't love a little extra on their paycheque
Main Tasks and Responsibilities:
Handling all inbound sales enquiries and dialling our existing customers on a retention basis – there is no cold calling with this role!
Influence customer purchasing, handle objections efficiently and provide customers with an excellent service.
Processing orders of Mobile devices and broadband through B2C and B2B channels.
Maintain knowledge of products and services, in order to share knowledge and answer questions from customers, adding value to all interactions with customers.
Process orders accurately, following process and procedure to ensure that high standards of compliance are maintained.
Accurately and efficiently enter customer information into company databases for mailing and billing purpose.
What We're Looking For
We're less interested in what's on your CV and more interested in who you are. This is a role where attitude, energy and a genuine desire to succeed count for far more than experience. In fact, we often prefer people who join us with no preconceptions and no bad habits just a willingness to learn and do things properly.
The ideal candidate will be:
Hungry and ambitious – motivated by targets, earning potential and personal achievement.
Driven and competitive – someone who wants to win and doesn't need constant pushing.
Coachable – willing to listen, take feedback and continually improve.
Confident and personable – comfortable speaking to customers and building rapport over the phone.
Resilient – able to handle rejection and setbacks without losing motivation.
Positive and energetic – someone who brings real enthusiasm to the role.
Open-minded – willing to learn our approach rather than believing you already know how to sell.
Commercially minded – naturally interested in achieving results and making money.
No previous experience is required – we provide full training and coaching to develop you into a strong salesperson. This is a fantastic opportunity for someone early in their career, or looking for their first real step into sales, where we can spot raw potential and help it grow. We can teach you how to sell. Hunger, work ethic, resilience and the desire to succeed are what you bring to the table.
Why Fonehouse
We are proud of our small company culture and the close knit, family atmosphere that exists within our organisation. We are committed to putting the customer at the heart of everything we do, from the homely designs of our stores and our impartial sales process to our friendly, knowledgeable team and company values.
Based in Berkshire, our call centre is made up of knowledgeable sales teams and friendly customer service agents who provide customers with the most accurate and cutting-edge advice on the best mobile handsets on the market.
Our sales team know everything there is to know about matching customers to the ideal network tariff, advising on the specifications of the latest handsets and helping to solve any queries a customer might have after a sale.
If this Trainee Sales Executive role is of interest, apply now to be immediately considered
Salary description
£24000.00 - £24000.00 per year