Location: Medway, Gun Wharf – interviews will be in person and candidates will be required to attend the office 3x per week.
Contract: Interim – initial 3 months with the possibility of extension
Key Responsibilities
* Provide proactive admin support across Hub Inclusion Team activities
* Be the first point of contact, delivering excellent customer service
* Respond promptly to calls/emails and maintain accurate records
* Communicate clearly, inclusively and respectfully with diverse audiences
* Manage enquiries (including sensitive/confidential) professionally
* Support scheduling, appointments and diary coordination
* Maintain databases and admin systems in line with council processes
* Take accurate minutes and support partnership/SEND meetings
* Organise meetings, events and training sessions end-to-end
* Prepare documents, reports and statutory returns
* Keep stakeholders informed with clear, up-to-date case information
* Maintain accurate SEN pupil data in line with requirements
* Gather feedback to continuously improve service delivery
Salary description
£16.00 - £18.00 per hour