Charity Sector | Supporting Older People Across West Berkshire & North Hampshire
About the Role
This is an exciting opportunity to join a local charity dedicated to helping older people live healthier, happier, and more independent lives. You will lead the development and delivery of a varied programme of activities, events, and wellbeing initiatives that encourage active living, social connection, and improved health outcomes.
Key Responsibilities
Programme Development & Delivery
Plan and deliver a wide range of activities, wellbeing programmes, awareness events, trips, and social opportunities.
Create engaging services that reflect the interests, skills, and experiences of older people.
Promote active ageing, independence, and healthy lifestyles.
Ensure services are inclusive, welcoming, and accessible.
Community Engagement & Partnerships
Build strong relationships with local partners including GP surgeries, social prescribers, community organisations, and wellbeing providers.
Represent the charity within the local community.
Develop opportunities that encourage participation and reduce loneliness and isolation.
Customer Experience
Be the main point of contact for customer-facing activities within the charity's building.
Respond to enquiries and ensure participants receive a positive and personalised experience.
Monitor customer satisfaction and gather feedback to improve services.
Operations & Administration
Manage activity bookings and attendance using the charity's CRM system.
Maintain accurate records, participant information, and consent forms.
Support invoicing processes and liaise with internal teams regarding payments.
Assist with marketing by providing stories, updates, and impact information.
Volunteers & Compliance
Recruit, support, and supervise volunteers.
Ensure DBS checks are completed where required.
Carry out risk assessments and maintain health & safety standards.
Manage safeguarding concerns in line with charity policies.
Ensure services comply with GDPR and relevant legislation.
Experience Required
Experience working with older adults or vulnerable individuals.
Experience organising activities, events, or community programmes.
Experience working within a charity, community, healthcare, or social care setting.
Experience building relationships with external partners and stakeholders.
Knowledge of safeguarding, health & safety, and GDPR requirements.
Experience coordinating volunteers would be advantageous.
Skills & Knowledge
Excellent communication and interpersonal skills.
Ability to inspire, motivate, and engage older people.
Strong organisational and planning skills.
Competent IT skills, including Microsoft 365 and CRM systems.
Ability to work independently and collaboratively.
Passion for promoting health, wellbeing, and social inclusion.
Personal Qualities
Compassionate and empathetic approach.
Positive, proactive, and adaptable attitude.
Strong sense of integrity and professionalism.
A genuine desire to make a difference in the lives of older people.
Hours
Part-time - ideally 3 days per week
Flexibility may occasionally be required to support events and activities.
Why Join Us?
Make a meaningful difference in the lives of older people.
Work for a respected local charity with a strong community presence.
Help shape innovative services that support healthier ageing.
Be part of a friendly and dedicated team committed to improving wellbeing in later life.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Salary description
£30000.00 - £35000.00 per year