Location: Brighton & Hove
Hours: 35 hours per week
Working Pattern: Hybrid (minimum 3 days per week in the office)
Salary: Up to £35,000 DOE
About the Role
We are seeking a fluent German-speaking Account Manager to join a dynamic and growing business based in Brighton & Hove.
This is an exciting opportunity for a relationship-focused professional who enjoys building connections, delivering exceptional customer service, and identifying opportunities for business growth. You will be responsible for managing and developing client relationships across European markets while ensuring a high standard of service delivery.
Working closely with internal teams, you will play a key role in supporting customers, nurturing existing accounts, responding to new enquiries, and helping to drive commercial growth.
Key Responsibilities
Build, develop, and maintain strong client relationships.
Deliver an outstanding customer experience and ensure client satisfaction.
Proactively identify opportunities to grow existing accounts and attract new business.
Manage new enquiries and support the onboarding of new clients.
Collaborate with colleagues across account management and customer service functions.
Provide support to operational and customer service teams during busy periods.
Maintain accurate records and utilise internal systems effectively.
Manage multiple priorities while meeting deadlines and delivering a high-quality service.
Support administrative processes and contribute to overall team success.Skills & Experience
Fluent German language skills, both written and spoken.
Previous experience in account management, customer relationship management, or a similar client-facing role.
Excellent communication and interpersonal skills.
Strong relationship-building abilities with a consultative approach.
Highly organised with exceptional attention to detail.
Commercially aware with the ability to identify growth opportunities.
Comfortable managing multiple stakeholders across different European markets and cultures.
Proficient in using CRM systems and learning new technologies.
Ability to remain calm under pressure and adapt to changing priorities.
Self-motivated with excellent time management skills.
About You
You will be:
Enthusiastic, adaptable, and proactive.
A confident communicator who enjoys building new relationships.
A fast learner who embraces new challenges.
Organised, efficient, and detail oriented.
A collaborative team player with a positive, can-do attitude.
Driven to deliver excellent service and achieve results.What's on Offer?
Competitive salary of up to £35,000 DOE.
Hybrid working
Supportive and collaborative team environment.
Opportunities for professional development and career progression.
A varied and rewarding role with exposure to international markets.
If you're a German-speaking relationship builder looking for your next opportunity in a vibrant and growing organisation, we'd love to hear from you.
If you have trouble uploading your CV, please email it to (url removed) and put the job title as the subject.
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.
Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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Salary description
£30000.00 - £35000.00 per year