Directly Reports to: Safer Wales Streetlife Manager
Closing Date: 26th October
Interviews: November 4th 2026
Salary band:
* MS 3 £26,056.63 - £26,577.76
* £27,109.32 Full Time (36.15hrs per week)
Hours of work: Fixed term basis to 31st March 2028 Maybe extended subject to funding. Safer Wales pays up to 10% employer pension and Westfield Health Foresight Cash Plan.
This vacancy is subject to Eligibility to work in the UK check, Enhanced DBS and references.
This post is open to female applicants as an occupational requirement under Schedule 9 of the Equality Act 2010. Appointment is subject to eligibility to work in the UK, an Enhanced DBS check and satisfactory references.
If you want an informal chat, please call us.
Job Outline: We are looking for an energetic, compassionate and resourceful person with a positive, can-do attitude to join our Women’s Centre team. This is an active, varied role for someone who enjoys engaging people, creating opportunities, facilitating groups and making things happen.
The Women’s Centre is a welcoming, safe and non-judgemental environment for women who may be experiencing challenges including domestic or sexual abuse, trauma, homelessness, substance use, exploitation, isolation or involvement with the criminal justice system. We work with women as individuals, recognising their strengths, interests, choices and aspirations.
Your principal responsibility will be to encourage participation and plan, develop and deliver enjoyable, purposeful activities that build confidence, skills, wellbeing and connections. You will help women overcome barriers to taking part, contribute to our drop-in service and link women with opportunities across the Centre and with partners.
We recognise that engagement and progress are not always straightforward. You will bring patience and an understanding of trauma, alongside initiative, practical problem-solving, resilience and sound professional judgement. You will work closely with colleagues, volunteers and partners, maintaining clear boundaries and using supervision and team support appropriately.
Key Responsibilities
* Plan, organise, facilitate and review individual and group activities focused on wellbeing, life skills, creativity, personal development, social connection and enjoyment.
* Actively reach out to and motivate women to participate, listening to their ideas and adapting activities to differing interests, needs, confidence levels and barriers to engagement.
* Use trauma-informed, strengths-based and person-centred practice to build trust, recognise individual strengths and support women’s choices and goals without imposing expectations of progress.
* Contribute positively to the day-to-day running of the drop-in service, offering practical information, encouragement and proportionate one-to-one support, and referring or connecting women to specialist support where appropriate.
* Create and promote opportunities for women to access training, volunteering, mentoring, community activities and other services that support their interests and aspirations.
* Bring ideas, energy and initiative to the ongoing development of the activities programme; respond constructively when plans change and find safe, practical ways forward.
* Work collaboratively with colleagues, volunteers, mentors, Safer Wales services and partner agencies, including probation, to provide coordinated and consistent opportunities for women.
* Maintain accurate, timely and confidential records of engagement and activities, and contribute to monitoring, feedback and service improvement.
Essential Skills and Experience
* Energy and initiative: A positive, enthusiastic and proactive can-do approach, with the confidence to take responsibility and get things done.
* Engagement skills: Experience of engaging, encouraging or motivating people from a variety of backgrounds, including those who face barriers to participation.
* Activities and groups: Experience or demonstrable ability to plan, organise and facilitate inclusive, engaging activities with individuals or groups.
* Trauma-informed understanding: An understanding of how trauma, abuse and disadvantage may affect trust, relationships, behaviour and engagement, and the ability to respond sensitively and without judgement.
* Strengths-based practice: Ability to recognise and build on people’s strengths, interests and aspirations, promoting choice, participation, confidence and independence.
* Resilience and adaptability: Ability to stay calm, constructive and effective when circumstances are challenging or unpredictable, to adjust plans, maintain boundaries and seek support appropriately.
* Practical problem-solving: Resourcefulness, creativity and sound judgement in overcoming barriers and finding realistic ways to make activities accessible and successful.
* Communication and teamwork: Strong interpersonal skills and the ability to work collaboratively while also using initiative and working independently when appropriate.
* Safe and accountable practice: Understanding of safeguarding, confidentiality, equality and diversity, and commitment to accurate records, safe working and professional boundaries.
* Learning and flexibility: Willingness to reflect, take part in supervision, learn from feedback and work flexibly, including occasional evenings and weekends.
If this role matches your skills, experience and interest in supporting vulnerable women, we encourage you to apply by completing the application form. Please note that CVs will not be accepted.
Location: Based at Safer Wales Women’s Centre, Cardiff. Some travel outside of the Women’s Centre may be required.
Applying: We welcome applicants with transferable experience from a wide range of settings. You do not need to have worked in a specialist women’s support service if you can demonstrate the engagement, facilitation, judgement and values required for this role
Salary description
£27109.00 - £27109.00 per year